Enrollment Associate

Mercer University; Georgia; On-site; USD 36,000 - 48,000; Full time

Job summary

Mercer University is seeking an Enrollment Associate on the Atlanta campus to provide administrative and customer service support for Admissions, Recruitment, and Student Success. The role serves as a primary contact for prospective and current students, assists with admissions activities, and maintains data in CRM and SIS systems.

You will collaborate with Enrollment Management staff to advance enrollment goals and student success initiatives, performing duties across multiple locations as

Qualifications

• High school diploma or GED with two years of administrative support experience, including data entry.
• Experience using CRM and Student Information Systems to maintain records.
• Strong written and verbal communication and organizational skills.

Responsibilities

• Provide administrative and customer service support for Admissions, Recruitment, and Student Success.
• Serve as primary contact for prospective and current students.
• Assist with admissions and recruitment activities and maintain student data.
• Collaborate with Enrollment Management staff to implement enrollment strategies.

Skills

Organizational skills

Communication

Interpersonal skills

Education

High school diploma or GED

Data entry experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Job Title

Enrollment Associate Department: Admissions College/Division: General University Primary Job Posting Location: Atlanta, GA 30341 Additional Job Posting Locations: (Other locations that this position could be based)

Job Details

Mercer University is searching for an Enrollment Associate on the Atlanta, Georgia campus.

Responsibilities

Provides comprehensive administrative and customer service support for the Admissions, Recruitment, and Student Success functions to advance institutional enrollment goals and student success initiatives. Serves as a primary point of contact for prospective and current students, assists with admissions and recruitment activities, maintains accurate student data and records through CRM and Student Information Systems, and supports application completion efforts across multiple campus and distance learning locations. Collaborates closely with Enrollment Management staff to deliver responsive student services, promote academic programs, and contribute to the effective execution of enrollment strategies. Performs additional duties as assigned in support of departmental operations.

Qualifications

A high school diploma or GED and two years of administrative support in a professional, academic, or business office, which must include data entry, are required.

Knowledge / Skills / Abilities

Familiarity with Microsoft Word, Excel, PowerPoint, and Outlook to produce correspondence and reports. Candidates must possess excellent organizational, communication and interpersonal skills to assist in attracting, serving, recruiting and enrolling prospective students. Must possess the utmost professionalism in maintaining confidentiality and privacy, exercising judgement, resolving conflict, and managing time-sensitive priorities (work accuracy under deadlines).

Background Check Contingencies

• Criminal History Document Attachments:
• Resume
• Cover letter
• List of three professional references with contact information

About Mercer University

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in‑person collaboration. Accordingly, our employees are expected to serve in‑person as it fosters real‑time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work‑life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective-employees/

Why Work at Mercer

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid time off, technology discounts and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective/

EEO Statement

EEO/Veteran/Disability

Job Family & Hours

Job Family: Staff Clerical Non-exempt EEO Statement: EEO/Veteran/Disability Scheduled Weekly Hours: 40

Equal Employment Opportunity Employer

The University will ensure equal opportunity for applicants and employees in all of its policies and practices, including, but not limited to, recruiting, hiring, transfers, promotions, compensation, benefits, layoff and recall policies, University-sponsored training programs, education, tuition assistance, and social and recreational programs.

Persons needing reasonable accommodations under the Americans with Disabilities Act to participate in the application process or for other questions regarding employment at Mercer University, please contact Human Resources.