Enrollment & Student Services Specialist

Weber State University; Ogden (UT); On-site; USD 34,000 - 48,000; Full time

Job summary

Weber State University in Ogden, UT, is seeking an Enrollment Specialist to support student services across records, admissions, financial aid, registration, and scholarships. This role interacts with students, faculty and families to ensure accurate processing of enrollment-related processes.

The position offers 40 hours per week, with 12 months per year, and requires strong communication and Microsoft Office skills. Training on our SIS will be provided.

Qualifications

• High School diploma or equivalent.
• One year of related experience or a combination of education and experience.
• Experience with Microsoft Office or similar software.
• Demonstrated customer service expertise.
• Strong verbal communication, written communication, and listening skills.
• Ability and willingness to become a skilled user of WSU’s student information system and other technological tools used within Enrollment Services.
• Proficiency and accuracy in evaluating related documents, tasks, and/or processes in the Admissions area.
• Ability to identify, analyze, and reconcile records and/or issues for various constituencies with appropriate solutions, which may utilize the university data systems.
• The most recent performance evaluation (PREP) within the Enrollment Services Division must be “meets job requirements” for internal staff. New employees, hired outside the university into Level 2 (Grade N25), must “meet expectations” at the end of their sixth month probationary period.

Responsibilities

• Assist students, faculty, administrators, and third parties (parents, spouses, designated representatives, etc.), with academic records & transcripts, admission, financial aid, graduation, recruitment, registration, and scholarships.
• Support enrollment processes and student information system tasks as needed.
• Coordinate with departments to ensure accurate and timely processing of enrollment-related activities.

Skills

Customer service

Verbal communication

Written communication

Listening skills

Document evaluation

Record reconciliation

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Weber State University in Ogden, UT, is seeking an Enrollment Specialist to support student services across records, admissions, financial aid, registration, and scholarships. This role interacts with students, faculty and families to ensure accurate processing of enrollment-related processes.

The position offers 40 hours per week, with 12 months per year, and requires strong communication and Microsoft Office skills. Training on our SIS will be provided.