Enrollment Operations Lead — Student Services & Training

SUU; Cedar City, Northern (UT, KY); Hybrid; USD 36,000 - 50,000; Full time

Job summary

Southern Utah University in Cedar City is seeking an Enrollment Coordinator to oversee front-line operations in the Registrar’s Office. You will supervise 10+ student employees, manage registration workflows across walk-in, phone, email, and queue systems, and ensure FERPA compliance.

You will train staff, coordinate with Academic Advisors and Career Services for internships input, handle purchasing and audits, and support budgeting with staffing and procurement data.

Qualifications

• Ability to work on multiple tasks, coordinate schedules, and meet deadlines.
• Excellent verbal, written, and interpersonal skills to communicate effectively with faculty, staff, students, and alumni.
• Strong conflict resolution skills.
• Demonstrated experience with supervision/mentorship.
• Experience with Google Workspace or equivalent.

Responsibilities

• Hires, trains, coordinates, and supervises 10+ student employees.
• Oversees staffing for Registrar’s Office including front-end, transfer articulation, academic scheduling, and graduation.
• Directs and coordinates the comprehensive registration process and resolves escalations.
• Coordinates registration and training for self-supported academic units and new Academic Advisors.
• Serves as liaison between Career Services and Registrar’s Office for Internships input and data integrity.
• Manages purchasing and audit responsibilities; creates and submits purchase requisitions per university policies.
• Assists with budget by providing information on student work hours and purchasing tracking.
• Other duties as assigned.

Skills

Google Workspace

Supervision/mentorship

Multitasking

Communication skills

Conflict resolution

Education

Bachelor's degree

Tools

Ellucian Banner

Job description

Southern Utah University in Cedar City is seeking an Enrollment Coordinator to oversee front-line operations in the Registrar’s Office. You will supervise 10+ student employees, manage registration workflows across walk-in, phone, email, and queue systems, and ensure FERPA compliance.

You will train staff, coordinate with Academic Advisors and Career Services for internships input, handle purchasing and audits, and support budgeting with staffing and procurement data.