Enrollment & Student Services Specialist

Doc PersonalBeratung GmbH; Irmo (SC); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Doc PersonalBeratung GmbH seeks a customer service professional to support Midlands Technical College at the Harbison Campus. You will handle inquiries, register students, process payments, and communicate class details with a focus on a positive customer experience.

You will need excellent written and verbal communication, the ability to absorb detailed information quickly, and flexibility to work across campuses, including weekends. Prior office software proficiency is preferred.

Qualifikationen

• Strong customer service, interpersonal, written and verbal communication skills.
• Ability to absorb large amounts of detailed information and apply knowledge quickly.
• Willing to work at any campus/location, including weekends.
• Associate degree plus 2 years of relevant customer service experience or high school diploma plus 3 years of relevant customer service experience.

Aufgaben

• Provide superior customer service to internal and external customers by phone, written, and in-person inquiries.
• Receive inbound calls and make outbound calls; provide support and resolve inquiries.
• Register students and process payments.
• Communicate class/program details and requirements to customers efficiently.
• Utilize customer service skills to assist staff with class enrollment management.
• Perform other duties as needed.
• This position is located at the Midlands Technical College Harbison Campus.

Kenntnisse

Customer service

Communication

Interpersonal skills

Ausbildung

Associate degree

High school diploma

Tools

MS Office Suite

Jobbeschreibung

Doc PersonalBeratung GmbH seeks a customer service professional to support Midlands Technical College at the Harbison Campus. You will handle inquiries, register students, process payments, and communicate class details with a focus on a positive customer experience.

You will need excellent written and verbal communication, the ability to absorb detailed information quickly, and flexibility to work across campuses, including weekends. Prior office software proficiency is preferred.