Enrollment Services & Student Success Specialist

Milwaukee Area Technical College; Oak Creek (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Milwaukee Area Technical College (MATC) seeks an Associate, Enrollment Services to support course selection, registration, and funding for adult basic education students. The role involves scheduling, document processing, and ensuring a seamless service experience on the Oak Creek campus in Wisconsin.

This is a grant-funded, 40-hour-per-week, in-person position available immediately. Funding continues through 6/30/27 depending on grant terms.

Qualifications

• Minimum high school diploma or GED with strong data-entry skills.
• Experience in office administration and student services preferred.
• Bilingual ability is a plus (English and another language).

Responsibilities

• Process enrollment-related paperwork, registrations, and transcripts.
• Schedule appointments and assist with site navigation for MATC campuses.
• Provide daily student support via phone, email, and in-person.
• Refer students to MATC resources and community services to improve retention.
• Maintain grant-tracking records and assist with office operations.

Skills

Data entry

Customer service

Record keeping

Office administration

Communication

Education

High school diploma or GED

Associate's degree or higher preferred

Tools

Blackboard

Self-Service

Google Suite

Spreadsheets

Job description

Milwaukee Area Technical College (MATC) seeks an Associate, Enrollment Services to support course selection, registration, and funding for adult basic education students. The role involves scheduling, document processing, and ensuring a seamless service experience on the Oak Creek campus in Wisconsin.

This is a grant-funded, 40-hour-per-week, in-person position available immediately. Funding continues through 6/30/27 depending on grant terms.