Enrollment Services Specialist — Student Pathways & Support

Milwaukee Area Technical College; Milwaukee (WI); On-site; USD 25,000 - 33,000; Full time

Job summary

Milwaukee Area Technical College is hiring an Associate, Enrollment Services to assist with course selection, registration, and funding for adult learners. The role handles enrollment docs, scheduling, and site navigation with emphasis on retention and a seamless service experience.

This grant-funded position runs through 6/30/27 and is in-person, 40 hours per week. Starting immediately, the role requires independent judgment and strong communication skills to respond to inquiries, coordinate

Qualifications

• High school diploma or GED required; three years of admin and data entry experience.
• Associate’s degree or higher preferred; bilingual ability is highly preferred.

Responsibilities

• Processes enrollment-related paperwork and validates student documents.
• Provides daily customer service and technical assistance to students.
• Resolves service requests related to applications, testing, courses, and registration.
• Supports daily office operations and maintains grant tracking databases.
• Maintains confidentiality and professional conduct with diverse stakeholders.

Skills

Independent judgment

Analytical skills

Decision-making abilities

Customer service

Communication

Teamwork

Organizational skills

Attention to detail

confidentiality

Problem solving

Education

High school diploma or GED

Associate's degree or higher

Tools

Google Suite

Spreadsheets

Job description

Milwaukee Area Technical College is hiring an Associate, Enrollment Services to assist with course selection, registration, and funding for adult learners. The role handles enrollment docs, scheduling, and site navigation with emphasis on retention and a seamless service experience.

This grant-funded position runs through 6/30/27 and is in-person, 40 hours per week. Starting immediately, the role requires independent judgment and strong communication skills to respond to inquiries, coordinate