Enrollment Services Specialist I

Seminole State College of Florida; Sanford (FL); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

On-campus parking

Health insurance

Job summary

Seminole State College of Florida is seeking an Enrollment Services Specialist I to process and maintain student records, enter data, and support registration policies.

You will interface with student services, advising, and academic departments to ensure accurate records and smooth enrollment The role requires a high school diploma and at least one year of office experience; an associate degree is preferred.

Qualifications

• Graduation from an accredited high school or equivalent.
• One year of office experience.
• Preferred: Associate degree in a related field.

Responsibilities

• Process and maintain accurate student records.
• Enter data and reconcile discrepancies in records.
• Access records from multiple systems and sources.
• Communicate records status to students and staff.
• Research issues related to high school validation.
• Handle enrollment verifications, name changes, and transcripts.
• Prepare reports for record management.
• Respond to record inquiries in person, online, and by phone.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Research skills

Windows/MS Office

Professional demeanor

Education

High school diploma

Associate degree (preferred)

Job description

Responsibilities

DESCRIPTION: The Enrollment Services Specialist I processes all recordsdocuments in an electronic environment and performs data entry,update, and maintenance of student records. Interfaces with studentservices, advising, and academic departments with regard torecords/registration policies, procedures and/or decisions.

ESSENTIAL FUNCTIONS

• 1. Provides data entry/processing services and maintains accuratestudent records.
• 2. Reconciles reports of discrepant data and makes appropriatechanges to student records.
• 3. Accesses and assists with maintaining accurate active, inactive,and archived student records from numerous sources, such asPeopleSoft, CSRS, IDM, vault, microfilm, and/or microfiche.
• 4. Communicates records status to students and staff to ensureunderstanding.
• 5. Researches issues related to high school validation.
• 6. Processes all records documents, such as enrollmentverifications, name change, grade changes, transcripts and testscores.
• 7. Prepares reports for student record proxy box.
• 8. Responds to student record inquiries online, in person, and viatelephone.
• 9. Performs other duties as may be required or assigned.

REQUIRED QUALIFICATIONS

• 1. Graduation from an accredited high school or possession of anacceptable equivalency diploma.
• 2. One year of experience working in an office environment.

DESIRED QUALIFICATIONS

• 1. One year of experience in Admissions, Records orRegistration.
• 2. Associate degree from a regionally or nationally accreditedinstitution.

KNOWLEDGE, SKILLS & ABILITIES

• 1. Excellent verbal, written, and interpersonal communicationskills.
• 2. Ability to provide excellent customer service.
• 3. Ability to research and locate information.
• 4. Computer skills proficiency in a Windows environment, includingMicrosoft Office.
• 5 Ability to reason, exercise judgment, discretion and to workefficiently, accurately and without close supervision.
• 6. Committed to working in a multi-cultural environment.
• 7. Ability to exhibit a professional, courteous demeanor.

WORK ENVIRONMENT and SPECIAL CONSIDERATIONS

• 1. Works inside in an office environment.
• 2. May travel outdoors among buildings and campuses.
• 3. May be required to work flexible hours, including some eveningsand weekends.

This job description in no way states or implies that these are theonly duties to be performed by the employee occupying thisposition. The employee will be required to follow any otherjob-related instructions and to perform any other job-relatedduties requested by their supervisor.

This position is eligible for Veteran’s Preference.

Pay Benefits and WorkSchedule

Are you ready to grow your career and make an impact in changingthe lives of our students? Seminole State College of Florida has agreat opportunity to join our growing team of diverse faculty andstaff!

We offer competitive pay with a beginning salary of $30,116 commensurate with education and experience exceed the requiredqualifications, plus an attractive total rewards packageincluding:

• Flexible work options with a 37.5 hour work week and generouspaid time off (holidays, annual and sick leave, and CollegeBreaks)
• A variety of paid health and life insurance coverages
• Wellness incentives and free gym membership at the Raider FitnessCenter
• FRS retirement and other options
• Professional Development and Paid Tuition
• Free on campus parking

Conditions of Employment

Finalists and individuals recommended for employment at SeminoleState College must reside in the State of Florida at the time of hire and may be subject to background investigations and fingerprinting in compliance with Florida Statute 1001.64; and Seminole State College Policy 1.020; 2.020. Criminal backgroundchecks and fingerprinting will be conducted for all new employees, and for rehired employees who have had a break in service for one year or more. The Office of Human Resources will determine which background checks shall be conducted for each position, based upon its review of job descriptions and the responsibilities of the position. These include, but are not limited to, positions that have access to money, master keys, security-sensitive areas and confidential information; positions that have the capability to create, delete, and alter records; and positions that are responsible for the care and instruction of children. The College will conduct various types of background checks which may include, but are not limited to: criminal background, credit check, driver's license check, previous employment and references.

Equal Employment Opportunity

Seminole State College is an equal opportunity employer and strictly prohibits discrimination on the basis of race, color, religion, pregnancy, national origin, ethnicity, age, sex, gender, veterans’ or military status, disability, sexual orientation, genetic information, marital status, or any other factor protected under applicable federal, state, and local laws, rules, and regulations in its programs, activities, and employment.

Other Information

VETERANS' PREFERENCE:

Seminole State College of Florida adheres to Florida’s Veteran’sPreference laws by providing preference in hiring to covered jobapplicants. Moreover, in recognition of the valuable contributionsmade by veterans, the College also considers any applicant’smilitary service background when filling job positions not coveredby Veteran’s Preference laws.

To claim Veteran's Preference for eligible positions, a copy ofyour DD-214 form, Certificate of Release or Discharge from ActiveDuty must be uploaded and attached to your application to claimVeterans' Preference.

HOLDERS OF DEGREES FROM INSTITUTIONS OUTSIDE THE USA:

Individuals who have completed college or university course work atan institution in a country other than the United States arerequired to obtain a complete evaluation of foreign transcripts anddegrees. Foreign transcripts should be evaluated by one of theorganizations approved by the National Association of CredentialEvaluation Services.

This evaluation must be submitted at the time of application. Wererecommend World Education Services at P.O. Box 5087, Bowling GreenStation, New York, NY 10274-5087, telephone [phone] or emailaddress www.wes.org. The interview process may be delayed untilsuch a review has been completed.