Assistant Director, Financial Aid

Seminole State College of Florida; Sanford (FL); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Flexible 37.5‑hour work week

Paid time off

Health and life insurance

Wellness incentives and gym membership

FRS retirement

Professional development and tuition

Free on-campus parking

Job summary

Seminole State College of Florida is seeking an Assistant Director, Financial Aid to lead the processing and disbursement of aid, ensuring compliance with federal, state, and college requirements.

The role supervises staff, analyzes aid opportunities for students, and maintains accurate, student-centered service while collaborating with internal and external partners.

Qualifications

• Bachelor’s degree in student administration, higher education, business administration, management, finance, or related field.
• Four years of increasingly professional experience in financial aid in higher education.
• Two years of supervisory or team/project lead experience.

Responsibilities

• Oversees the reconciliation and return of Title IV financial aid.
• Analyzes and counsels students on available financial aid opportunities.
• Ensures effective communication of financial aid processes with internal and external partners.
• Researches and maintains knowledge of federal and state regulations related to student loan programs.

Skills

Title IV knowledge

Supervisory experience

Financial aid counseling

Customer service

Microsoft Office

Education

Bachelor’s degree in student administration, higher education, business administration, management, finance, or related field

Tools

Oracle/PeopleSoft Campus Solutions

Microsoft Office

Job description

Responsibilities

DESCRIPTION : The Assistant Director, Financial Aid directsthe administration of processing and disbursing financial aidawards. Ensures student and department adherence to allinstitutional, local, state, and federal requirements. Supervisesdepartment staff in providing excellent customer service andfulfilling responsibilities with a high level of accuracy.

ESSENTIAL FUNCTIONS:

• 1. Oversees the reconciliation and return of Title IV financialaid.
• 2. Analyzes and provides counsel to students of available financialaid opportunities, eligibility requirements, and the applicationprocess.
• 3. Ensures efficient and effective communication of financial aidprocesses to internal and external partners to maintainconsistency, accuracy, and student-centered customer service.
• 4. Research and maintains current knowledge of federal and stateregulations related to student loan programs, including studenteligibility, satisfactory academic progress, and financial aidhistory.
• 5. Supervises assigned staff, including hiring, coaching,mentoring, workflow, training, development, and performanceevaluation.
• 6. Monitors and reviews statistical reports for trends and areas ofconcern.
• 7. Participates in community-related financial aid planningopportunities, in coordination with related departments.
• 8. Resolves escalated student and parent issues/concerns.
• 9. Collaborates in the design, implementation, and maintenance ofautomated financial assistance systems.
• 10. Performs other duties as may be required or assigned.

REQUIRED QUALIFICATIONS:

• 1. Bachelor’s degree from a regionally or nationally accreditedinstitution in student administration, higher education, businessadministration, management, finance, or related field.
• 2. Four years of increasingly professional experience infinancial aid in higher education.
• 3. Two years of supervisory or team/project leadexperience.

DESIRED QUALIFICATIONS:

• 1. Experience in design and implementation of automated financialassistance systems.
• 2. Experience in Oracle/PeopleSoft Campus Solutions modules.

KNOWLEDGE, SKILLS & ABILITIES:

• 1. In-depth and current knowledge of Title IV federal aidregulations, proposed legislation, policies, practices, andresources that impact financial aid programs.
• 2. Ability to become proficient in applicable financial aidOracle/PeopleSoft modules.
• 3. Excellent verbal, written, presentation, and interpersonalcommunication skills.
• 4. Excellent Microsoft Office skills (Outlook, Word, Excel,PowerPoint) and the ability to become proficient in videoconferencing applications, including Teams/Zoom.
• 5. Ability to administer multiple financial assistance programsfocused on enhancing student access and success.
• 6. Excellent problem-solving, analytical, and persuasiveskills.
• 7. Ability to establish and maintain effective workingrelationships with other management and staff, outside governmentaland community agencies, and the public.
• 8. Ability to provide excellent customer service.
• 9. Knowledge of the community college philosophy and system ofhigher education.
• 10. Student-centered mindset and basic knowledge of collegeresources for students.
• 11. Ability to foster creativity and be responsive to innovativeideas.
• 12. Ability to manage projects and prioritize high-priorityassignments.
• 13. Ability to provide leadership and manage, develop, and trainstaff.
• 14. Committed to working in a multicultural environment.
• 15. Ability to exhibit a professional, courteous demeanor.

WORK ENVIRONMENT and SPECIAL CONSIDERATIONS:

• 1. Works inside in an office setting.
• 2. Required to work evenings and weekends, as needed.
• 3. Required to travel both within and outside the state of Floridafor conferences and meetings.

This description in no way states or implies that these are theonly duties to be performed by the employee occupying thisposition. The employee will be required to follow any otherjob-related instructions and to perform any other job-relatedduties requested by their supervisor.

The College anticipates that the position incumbent must beavailable throughout the workday and, on some occasions, afterregular work hours. Therefore, as a condition of employment, theincumbent is expected to carry a personal cell phone and isrequired to provide their current cell phone number to the Officeof Human Resources and to their immediate supervisor.

This position is not eligible for Veteran’sPreference.

Pay Benefits and WorkSchedule

We offer competitive pay with a beginning salary of $63,282commensurate with education and experience exceed the requiredqualifications, plus an attractive total rewardspackage including:

• Flexible work options with a 37.5 hour work week and generouspaid time off (holidays, annual and sick leave, and CollegeBreaks)
• A variety of paid health and life insurance coverages
• Wellness incentives and free gym membership at the RaiderFitness Center
• FRS retirement and other options
• Professional Development and Paid Tuition
• Free on campus parking

Conditions ofEmployment

Finalists and individuals recommended for employment at SeminoleState College must reside in the State of Floridaat the time ofhire and may be subject to background investigations andfingerprinting in compliance with Florida Statute 1001.64; andSeminole State College Policy 1.020; 2.020. Criminal backgroundchecks and fingerprinting will be conducted for all new employees,and for rehired employees who have had a break in service for oneyear or more. The Office of Human Resources will determine whichbackground checks shall be conducted for each position, based uponits review of job descriptions and the responsibilities of theposition. These include, but are not limited to, positions thathave access to money, master keys, security-sensitive areas andconfidential information; positions that have the capability tocreate, delete, and alter records; and positions that areresponsible for the care and instruction of children. The Collegewill conduct various types of background checks which may include,but are not limited to: criminal background, credit check, driver'slicense check, previous employment and references.

Equal EmploymentOpportunity

Seminole State College is an equal opportunity employer andstrictly prohibits discrimination on the basis of race, color,religion, pregnancy, national origin, ethnicity, age, sex, gender,veterans’ or military status, disability, sexual orientation,genetic information, marital status, or any other factor protectedunder applicable federal, state, and local laws, rules, andregulations in its programs, activities, and employment.

OtherInformation

VETERANS' PREFERENCE

Seminole State College of Florida adheres to Florida’s Veteran’s Preference laws by providing preference in hiring to covered jobapplicants. Moreover, in recognition of the valuable contributionsmade by veterans, the College also considers any applicant’smilitary service background when filling job positions not coveredby Veteran’s Preference laws.

To claim Veteran's Preference for eligible positions, a copy ofyour DD-214 form, Certificate of Release or Discharge from ActiveDuty must be uploaded and attached to your application to claimVeterans' Preference.

HOLDERS OF DEGREES FROM INSTITUTIONS OUTSIDE THE USA:

Individuals who have completed college or university course work atan institution in a country other than the United States arerequired to obtain a complete evaluation of foreign transcripts anddegrees. Foreign transcripts should be evaluated by one of theorganizations approved by the National Association of CredentialEvaluation Services.

This evaluation must be submitted at the time of application. Wererecommend World Education Services at P.O. Box 5087, Bowling GreenStation, New York, NY 10274-5087, telephone [phone] or emailaddress www.wes.org. The interview process may be delayed untilsuch a review has been completed.