Enrollment Services Specialist - Financial Aid

Community College of Baltimore County; Essex (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Community College of Baltimore County is seeking a staff member to coordinate front-line enrollment services, including advisement, registration and student support. The role requires a High School diploma or GED with at least 1 year of customer service experience, preferably in higher education.

Occasional evenings and weekend shifts are required as part of supporting student applicants, registration processing and financial aid inquiries.

Qualifications

• Requires high school diploma or GED and 1 year related customer service experience.
• 3 months experience in a college financial aid office is preferred.
• Some nights and weekends will be required.

Responsibilities

• Process, prepare and validate student documents relating to enrollment.
• Assist with data management of student enrollment records for efficient processing.
• Provide personal services to students and others relating to front line enrollment services.
• Research to resolve enrollment related student issues.

Skills

Customer service

Data management

Front‑line coordination

Education

High School diploma/GED

Job description

Community College of Baltimore County is seeking a staff member to coordinate front-line enrollment services, including advisement, registration and student support. The role requires a High School diploma or GED with at least 1 year of customer service experience, preferably in higher education.

Occasional evenings and weekend shifts are required as part of supporting student applicants, registration processing and financial aid inquiries.