Enrollment Services Pro: Records, Admissions & Fin Aid

Columbia State Community College; Columbia (TN); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Vacation and Sick Leave

14 paid holidays

Medical, dental, vision and life

Retirement plans

Educational benefits for employee and

Job summary

Columbia State Community College in Columbia, TN seeks an Enrollment Services Processing Specialist to manage student records, transcripts and documentation across Admissions, Records, and Financial Aid with accuracy and compliance. The role supports enrollment processes, uses Banner/SLATE and related software, and delivers high-quality customer service to students and staff in a busy office environment.

The successful candidate will streamline data entry, maintain confidentiality, and

Qualifications

• High school diploma or equivalent required.
• One year of college coursework preferred.
• Minimum of two years of full-time clerical, records, processing or data entry experience.
• Full-time experience in higher education or student services preferred.
• Experience with Banner or similar student information systems preferred.

Responsibilities

• Process and review enrollment documents for Admissions, Records, and Financial Aid.
• Process incoming documents including admissions applications, transcripts, immunization records, test scores, and financial aid verification.
• Evaluate student records for accuracy and compliance with institutional requirements.
• Manage transcript processing, scanning, indexing, and imaging functions.
• Coordinate scanning, indexing, imaging, retention, and disposal of documents per procedures.
• Communicate with students, schools, and agencies to resolve enrollment documentation issues.
• Provide excellent customer service and maintain data integrity across systems.
• Operate Banner, SLATE and related software systems, including Outlook, Word, and Excel.

Skills

Independent work

Customer service

Communication

Attention to detail

Multi-tasking

Data entry

Education

High school diploma or equivalent

One year of college coursework

Two years clerical/records experience

Tools

Banner/SLATE

Outlook

Word

Excel

Imaging systems

Job description

Columbia State Community College in Columbia, TN seeks an Enrollment Services Processing Specialist to manage student records, transcripts and documentation across Admissions, Records, and Financial Aid with accuracy and compliance. The role supports enrollment processes, uses Banner/SLATE and related software, and delivers high-quality customer service to students and staff in a busy office environment.

The successful candidate will streamline data entry, maintain confidentiality, and