Enrollment Support Specialist - Admissions & Records

Motlow State Community College; Smyrna (TN); On-site; USD 31,000 - 34,000; Full time

Job summary

Motlow State Community College in Smyrna, TN, seeks an Enrollment Assistant in the Admissions & Records department. The role focuses on processing and inquiries related to cashier transactions, admissions, and limited financial aid, supporting students and families throughout their experiences.

Responsibilities include handling admissions questions, inputting documents into Slate CRM, and assisting the Business Office with tuition, balances, and financial aid checks.

Qualifications

• High school diploma or equivalent required.
• Associates degree preferred with higher education experience considered.
• Experience in admissions, business office, or financial aid is a plus.

Responsibilities

• Provide students, parents, and families with efficient assistance for cashier transactions, admissions, business office, and limited financial aid.
• Assist with admissions questions including applications, transcripts, immunizations, citizenship proof, residency, test scores, and general account information.
• Input admissions documents into Slate CRM for processing by Admissions and Records staff.
• Assist with Business Office inquiries, including tuition/fees, balances, parking tickets, registrations, and financial aid checks.
• Support campus enrollment events and assist with recruiting and TN Promise initiatives.
• Coordinate scanning activities in Banner and manage document disposal.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Office software

Education

High school diploma or equivalent

Associate's degree

Tools

Banner ERP

Slate CRM

Job description

Motlow State Community College in Smyrna, TN, seeks an Enrollment Assistant in the Admissions & Records department. The role focuses on processing and inquiries related to cashier transactions, admissions, and limited financial aid, supporting students and families throughout their experiences.

Responsibilities include handling admissions questions, inputting documents into Slate CRM, and assisting the Business Office with tuition, balances, and financial aid checks.