Enrollment Services Specialist

Tennessee Board of Regents (TBR); McMinnville (TN); On-site; USD 31,000 - 34,000; Full time

Job summary

Motlow State Community College in McMinnville is accepting applications for an Enrollment Assistant. The position supports the Admissions & Records department, assisting students and families with admissions, cashier transactions, and related inquiries.

The role requires a high school diploma or equivalent and at least one year of customer service experience; an associate degree or higher is preferred. University processes involve Slate CRM and Banner ERP systems, with opportunities to assist

Qualifications

• High school diploma or equivalent plus 1+ year of customer service in educational/office setting.
• Associates degree or higher preferred; can substitute education for up to two years.
• Experience with admissions, records, business office or financial aid inquiries.

Responsibilities

• Provide students, parents and families with efficient assistance for cashier transactions, admissions, and records.
• Input admissions documents into Slate CRM for processing.
• Assist with Business Office questions including tuition, balances, and financial aid checks.
• Support campus enrollment events and recruiting initiatives.

Skills

Interpersonal skills

Confidentiality

ERP (Banner)

Microsoft Office

Education

High school diploma or equivalent

Associate degree or higher (preferred)

Tools

Slate CRM

Job description

Motlow State Community College in McMinnville is accepting applications for an Enrollment Assistant. The position supports the Admissions & Records department, assisting students and families with admissions, cashier transactions, and related inquiries.

The role requires a high school diploma or equivalent and at least one year of customer service experience; an associate degree or higher is preferred. University processes involve Slate CRM and Banner ERP systems, with opportunities to assist