Enrollment Services Pro: Fast-Track Student Onboarding

Ember Education; Bakersfield (CA); On-site; USD 34,440 - 39,950; Full time

Job summary

Ember Education in Bakersfield, CA is seeking an Enrollment Services Associate to provide excellent customer service and ensure compliance with recruitment regulations. This role involves conducting interviews with prospective students and managing communication throughout the enrollment process.

The ideal candidate should have a minimum of an associate's degree, at least 3 years of customer service experience, and proficiency in Microsoft Office Suite. This position offers a pay range of $25 to $29 per hour.

Qualifications

• Minimum of 3 years of high-volume, fast-paced customer service experience.
• Prior Enrollment Services/Admissions or non-durable sales experience is a plus.
• Proficiency with Microsoft Office Suite including Outlook, Word, Visio, Excel, and PowerPoint.

Responsibilities

• Conducts a high volume of outbound calls and interviews with prospective students.
• Ensures compliance in all recruiting activities.
• Manages workflows to ensure active outreach and follow-up with prospective students.

Skills

Analytical Thinking

Conflict Resolution

Customer Service Experience

Communication Skills

Problem-Solving Skills

Education

Associate's degree or higher

Tools

Microsoft Office Suite

CRM Solutions

Job description

Ember Education in Bakersfield, CA is seeking an Enrollment Services Associate to provide excellent customer service and ensure compliance with recruitment regulations. This role involves conducting interviews with prospective students and managing communication throughout the enrollment process.

The ideal candidate should have a minimum of an associate's degree, at least 3 years of customer service experience, and proficiency in Microsoft Office Suite. This position offers a pay range of $25 to $29 per hour.