Enrollment Success Advocate

Carrington College; Albuquerque (NM); On-site; USD 42,000 - 56,000; Full time

Job summary

San Joaquin Valley College Inc. is seeking an Enrollment Services Associate to schedule and conduct interviews with prospective students, delivering complete information on programs, outcomes, student services and financial considerations.

This role ensures follow-up through matriculation and maintains accurate notes in the student information system. The ideal candidate will handle a high volume of outreach, work with the Student Finance team, and communicate next steps clearly to applicants

Qualifications

• Bachelor degree preferred or higher; or equivalent experience in enrollment services or admissions.
• Minimum 3 years of high-volume, fast-paced customer service experience.
• Proficiency with Microsoft Office Suite (Outlook, Word, Visio, Excel, PowerPoint) and CRM tools.

Responsibilities

• Schedule and conduct interviews with prospective students, providing complete and accurate information on programs, outcomes, and finances.
• Follow up with interviewed and enrolled students through matriculation.
• Communicate with students about enrollment timelines and required documents.
• Enter detailed notes in the Student Information System after each contact.
• Work with Student Finance to provide information for informed enrollment decisions.

Skills

Customer service

CRM

Excel

Microsoft Office

Communication

Organization

Education

Associate degree required

Bachelor degree preferred

Tools

Microsoft Office Suite

CRM systems

Job description

San Joaquin Valley College Inc. is seeking an Enrollment Services Associate to schedule and conduct interviews with prospective students, delivering complete information on programs, outcomes, student services and financial considerations.

This role ensures follow-up through matriculation and maintains accurate notes in the student information system. The ideal candidate will handle a high volume of outreach, work with the Student Finance team, and communicate next steps clearly to applicants