Enrollment Services Pro: Frontline Student Support

Inside Higher Ed; Albany (GA); On-site; USD 30,635 - 37,442; Full time

Job summary

A higher education institution is seeking an Enrollment Services Specialist I to provide excellent customer service to prospective and current students. Responsibilities include managing enrollment paperwork, assisting with various administrative tasks, and supporting admissions processes. Required qualifications include an Associate's Degree or equivalent experience along with 1 year of customer service experience. Strong computer skills and organizational abilities are essential. The salary for this position is approximately $34,039 annually.

Qualifications

• 1 year of customer service experience required.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to work with a diverse student population.

Responsibilities

• Provide customer service for students in various formats.
• Manage and respond to department emails.
• Assure timely text-message campaigns using Admithub software.

Skills

Customer service

Data entry

Problem solving

Education

Associate's Degree or equivalent experience

Tools

Microsoft Office Suite

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Job description

A higher education institution is seeking an Enrollment Services Specialist I to provide excellent customer service to prospective and current students. Responsibilities include managing enrollment paperwork, assisting with various administrative tasks, and supporting admissions processes. Required qualifications include an Associate's Degree or equivalent experience along with 1 year of customer service experience. Strong computer skills and organizational abilities are essential. The salary for this position is approximately $34,039 annually.