Enrollment Services Coordinator & Front Desk Lead

Casper College; Casper (WY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Full-time position

Benefits included

Job summary

Casper College is seeking an Administrative Assistant to provide primary operational support for Enrollment Services. The role handles front-desk intake, coordinates schedules, and ensures confidential handling of student data while supporting Admissions, Student Success, Financial Aid, and the Registrar.

The ideal candidate will excel in a fast-paced, multi-department setting, using CRM, SIS, and Google Suite to generate reports and manage tasks for student employees.

Qualifications

• Associate’s Degree or HS diploma with 2+ years of relevant office experience.
• Proficiency in Microsoft Office and Google apps; familiarity with office equipment.
• Knowledge of FERPA regulations and confidentiality requirements.
• Ability to work with multiple stakeholders and maintain professional communication.

Responsibilities

• Serve as primary liaison for intake, triage, and inquiries via phone, email, and in person.
• Manage front-desk schedules to ensure coverage during operating hours.
• Maintain confidentiality in accordance with FERPA and institutional policies.
• Provide administrative support across Admissions, Student Success, Financial Aid, and Registrar.
• Oversee student work study supervision, assign tasks, and train student employees.
• Utilize CRM, SIS, and Google Suite to generate reports and handle data requests.

Skills

Customer service

Data entry

Records management

Communication

Interdepartmental coordination

Education

Associate’s Degree

HS diploma/GED + 2 yrs experience

Tools

Microsoft Office Suite

Google applications

CRM systems

Student Information Systems (SIS)

Job description

Casper College is seeking an Administrative Assistant to provide primary operational support for Enrollment Services. The role handles front-desk intake, coordinates schedules, and ensures confidential handling of student data while supporting Admissions, Student Success, Financial Aid, and the Registrar.

The ideal candidate will excel in a fast-paced, multi-department setting, using CRM, SIS, and Google Suite to generate reports and manage tasks for student employees.