Enrollment Services Assistant

Middlesex College; Edison (NJ); On-site; USD 44,000 - 54,000; Full time

Job summary

Middlesex College in Edison, NJ is hiring for Enrollment Services Full Time with a salary of $48,817 annually. The role provides frontline customer service to students across enrollment services and requires accurate data entry and timely records management.

You will handle cashiering, use the ERP and document imaging system, and respond to student inquiries in person, by phone, or by email, while collaborating with team members and attending divisional meetings.

Qualifications

• High school diploma or equivalent.
• Three (3) years of customer service experience in an educational environment, social service agency, or in the private business sector.

Responsibilities

• Provides exemplary frontline customer service while assisting students with enrollment services in multiple functional areas.
• Enters, verifies, and researches student records information in a timely manner utilizing the College's Enterprise Resource Planning system.
• Performs cashiering functions required in the Enrollment Services department.
• Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed.
• Addresses student inquiries in person, by phone, or via e-mail.
• Aids other frontline enrollment services personnel as needed.
• Attends divisional/department and other meetings as directed.
• Performs other duties as assigned that are appropriate to the position.

Skills

Customer service

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Enrollment Services Full Time Edison, NJ, US

2 days ago Requisition ID: 2339

Salary: $48,817.00 Annually

SALARY: $48,817.00 Annually

OPENING DATE: 10/22/2026

CLOSING DATE: 11/5/2026 11:59 PM

REPORTS TO: Director of Enrollment Services

PRINCIPAL RESPONSIBILITIES:

• Provides exemplary frontline customer service while assisting students with enrollment services in multiple functional areas.


• Enters, verifies, and researches student records information in a timely manner utilizing the College's Enterprise Resource Planning system.


• Performs cashiering functions required in the Enrollment Services department.


• Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed.


• Addresses student inquiries in person, by phone, or via e-mail.


• Aids other frontline enrollment services personnel as needed.


• Attends divisional/department and other meetings as directed.


• Performs other duties as assigned that are appropriate to the position.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent


• Three (3) years of customer service experience in an educational environment, social service agency, or in the private business sector

PREFERRED QUALIFICATIONS:

• Associate Degree


• Experience in one area of student services, such as admissions, registration, student records, financial aid or student financial services


• Ability to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skills


• Ability to work independently and within a team-oriented setting


• Ability to use discretion and judgment

SUPPLEMENTAL INFORMATION:

SCHEDULE: 35 Hours Per Week

Monday - Friday, 9:00 a.m. to 5:00 p.m.,
with rotating evening hours from 11:00 a.m. to 7:00 p.m.
and occasional Saturdays from 8:00 a.m. to 1:00 p.m.

RETIREMENT: Pension Eligible
Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law requirement.