Enrollment & Program Services Coordinator

The Child Center of NY; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

The Child Center of NY is seeking a Program Assistant to support families and children with registration, intake, and enrollment for services in a busy office setting.

You will maintain DYCD Online systems, prepare student files and compile data for monthly board reports, while ensuring confidentiality and timely, courteous communication with clients and staff. Strong organizational and multi-tasking abilities are essential to success in this role.

Qualifications

• High School diploma or equivalency.
• Knowledge of clerical practices and procedures.
• Proficiency in Microsoft Office.
• Strong leadership, collaborative and diplomacy skills.
• Excellent oral and written communication skills.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.

Responsibilities

• Performs registration/enrollment/intake of families and children for services.
• Coordinates and distributes program information.
• Handles customer inquiries and/or complaints in a courteous and timely manner.
• Maintains DYCD Online systems (i.e. inputting participant information, attendance, activity schedule, holiday programming schedules, etc.)
• Prepares and maintains student files.
• Prepares statistical data for monthly board reports.
• Monitors and maintains office supply inventory including ordering supplies.

Skills

Clerical practices and procedures

Leadership

Diplomacy

Oral and written communication

Independent planning

Time management / multi-tasking

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

The Child Center of NY is seeking a Program Assistant to support families and children with registration, intake, and enrollment for services in a busy office setting.

You will maintain DYCD Online systems, prepare student files and compile data for monthly board reports, while ensuring confidentiality and timely, courteous communication with clients and staff. Strong organizational and multi-tasking abilities are essential to success in this role.