Enrollment & Outreach Specialist – Self-Direction

GT Independence, LLC; Bend (OR); On-site; USD 33,000 - 36,000; Full time

Job summary

GT Independence, LLC is a family-founded national Financial Management Services provider that supports individuals in self-direction for long-term care and related services at home or in community settings.

The Field Service Rep (Enrollment Specialist) conducts face-to-face and virtual enrollments, educating consumers about self-direction and advocating for their choices to help them direct their own care.

Qualifications

• 1 year of experience in a related field.
• Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.
• Will consider candidates with experience relevant to the position.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support (families, guardians) in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
• Maintains confidentiality and HIPAA compliance.
• Performs external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.

Skills

Experience in related field

Education

Associate or Bachelor’s degree in Business or related field

Job description

GT Independence, LLC is a family-founded national Financial Management Services provider that supports individuals in self-direction for long-term care and related services at home or in community settings.

The Field Service Rep (Enrollment Specialist) conducts face-to-face and virtual enrollments, educating consumers about self-direction and advocating for their choices to help them direct their own care.