Enrollment Specialist – Self-Direction Services

GT Independence, LLC; Pendleton (OR); On-site; USD 27,000 - 39,000; Full time

Job summary

GT Independence is seeking a Field Service Rep (Enrollment Specialist) to conduct face-to-face and virtual enrollments for individuals receiving financial management services. You will educate consumers about self-direction and serve as an advocate to facilitate understanding of self-direction.

The position requires 1 year of related experience and an associate/bachelor’s degree in Business or Human Services/Marketing is preferred.

Qualifications

• 1 year of experience in a related field.
• Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.
• Will consider candidates with experience relevant to the position.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Responsibilities

• Performs enrollment with the person served and their circle of support in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
• Maintains confidentiality and HIPAA compliance.
• Performs external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.

Skills

Experience in related field

Education

Associate/Bachelor degree in Business or Human Services/Social Work or Marketing/Communication

Job description

GT Independence is seeking a Field Service Rep (Enrollment Specialist) to conduct face-to-face and virtual enrollments for individuals receiving financial management services. You will educate consumers about self-direction and serve as an advocate to facilitate understanding of self-direction.

The position requires 1 year of related experience and an associate/bachelor’s degree in Business or Human Services/Marketing is preferred.