Enrollment Operations Specialist

Florida Gulf Coast University; North Lake Village (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Florida Gulf Coast University is seeking an Enrollment Assistant II to support the Office of Records and Registration with routine enrollment processes and responding to inquiries from prospective students and the university community.

The role involves data entry, document handling, filing, and supporting events as needed while maintaining accurate records and providing courteous service in a dynamic university environment.

Qualifications

• High school diploma and two years of full-time office experience.
• Experience handling inquiries via email, phone, mail, and in person.
• Proficient with Microsoft Word, Excel, and Outlook.

Responsibilities

• Serve as public contact for the department and answer inquiries by email, mail, phone, and in person.
• Respond to routine questions on policies, procedures, and processes and ensure unit-level compliance.
• Input and review student documents and data; scan and index paper documents.

Skills

Public contact

Microsoft Office

Data entry

Interpersonal skills

Critical thinking

Multitasking

Teamwork

Written communication

Education

High school diploma

Tools

Ellucian Banner

Microsoft Office Suite

Job description

Florida Gulf Coast University is seeking an Enrollment Assistant II to support the Office of Records and Registration with routine enrollment processes and responding to inquiries from prospective students and the university community.

The role involves data entry, document handling, filing, and supporting events as needed while maintaining accurate records and providing courteous service in a dynamic university environment.