Enrollment Navigator & Student Success Advisor

Pima Community College; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Pima Community College is seeking an Enrollment Advisor to assist students with admissions, advising, assessment, and registration. You will respond to inquiries across multiple channels and guide students through the enrollment funnel using PCC platforms.

The role requires a bachelor’s degree in a related field and 1–3 years of relevant experience, with flexibility for evenings and weekends. You will help students and the public with accurate information and support services.

Qualifications

• Bachelor’s degree in a related field
• 1–3 years of related experience
• Knowledge of administrative procedures and practices
• Knowledge of customer service principles and practices
• Knowledge of regulatory compliance principles and practices
• Strong written and spoken communication skills
• Ability to manage multiple tasks and priorities
• Ability to navigate student information systems and portals

Responsibilities

• Advise new students and newly admitted students on admissions, advising, and registration processes
• Respond to inquiries via phone, email, walk-ins, and virtual channels
• Assist students with policies, procedures and program information
• Guide students through PCC platforms and portals (PimaConnect, MyPima, MyDegreePlan)
• Maintain confidential student records in compliance with FERPA
• Organize events and trainings, and support student engagement initiatives
• Support enrollment funnels and collaborate with Student Affairs Supervisors

Skills

Administrative procedures

Customer service

Regulatory compliance

Effective communication

Multitasking

Data entry

Relationship building

Equipment operation

Education

Bachelor’s degree in a related field

Tools

PimaConnect

Career Coach

MyPima

MyDegreePlan

Job description

Pima Community College is seeking an Enrollment Advisor to assist students with admissions, advising, assessment, and registration. You will respond to inquiries across multiple channels and guide students through the enrollment funnel using PCC platforms.

The role requires a bachelor’s degree in a related field and 1–3 years of relevant experience, with flexibility for evenings and weekends. You will help students and the public with accurate information and support services.