Enrollment Growth Leader

Cengage Group; Detroit (MI); On-site; USD 67,000 - 107,000; Full time

Job summary

Cengage Group is seeking an Enrollment Leader in the United States to drive enrollment revenue and manage a team of Enrollment Representatives. You will mentor staff, optimize enrollment processes, and collaborate with cross-functional leaders to deliver a superior student experience from first contact through enrollment.

The role requires 4+ years in consultative sales with leadership experience, strong problem-solving abilities, and a willingness to work beyond standard hours.

Qualifications

• 4+ years of consultative sales experience required, preferably in education.
• Minimum of 3 years management experience preferred.
• 3+ years of sales and/or management experience in an inside sales or similar environment.
• Computer savvy.
• Experienced problem-solver and dedicated troubleshooter, specializing in customer issues.
• Ability to work beyond conventional business hours to complete assignments as required.

Responsibilities

• Ensure Enrollment team meets/exceeds all assigned revenue and enrollment objectives.
• Ensure strict adherence to the designated enrollment process, including measurement, tracking, reporting, and mentoring.
• Identify improvements in the enrollment process to improve efficiency and provide better services to generate incremental revenue.
• Hire, mentor, and lead all aspects of a team of Enrollment Representatives.
• Get results in a collaborative and positive working environment.
• Complete staff assessments and performance reviews.
• Generate student enrollment by advising prospective students on how the school can meet their educational and career needs.
• Ensure the highest quality student experience from an individual’s first contact with the school through their initial enrollment.
• Work collaboratively with other department leaders to develop effective and efficient processes across ed2go departments.
• Develop and manage relationships with vendors outside of Cengage where necessary.

Skills

Consultative sales

Management experience

Inside sales

Computer savvy

Problem solving

After-hours availability

Education

Bachelor’s degree or equivalent experience

Job description

Cengage Group is seeking an Enrollment Leader in the United States to drive enrollment revenue and manage a team of Enrollment Representatives. You will mentor staff, optimize enrollment processes, and collaborate with cross-functional leaders to deliver a superior student experience from first contact through enrollment.

The role requires 4+ years in consultative sales with leadership experience, strong problem-solving abilities, and a willingness to work beyond standard hours.