Enrollment & Eligibility Specialist

CVS Health Corporation; Montpelier (VT); On-site; USD 48,712,000 - 97,854,000; Full time

Job summary

CVS Health Corporation is seeking an Enrollment Specialist to verify member enrollment status, update records, and respond to questions. You will maintain databases, coordinate data transfers, and ensure compliant handling of sensitive information.

Responsibilities include liaising with clients, vendors, and IT to define requirements, test data flows, and support plan benefits activation. Strong communication and data entry skills are essential for success in this full-time role.

Qualifications

• 1+ years of excellent customer service skills.
• 1+ years of Data entry experience.
• Must be able to type at least 35WPM.
• Excellent verbal and written communication skills including articulation, spelling, grammar, proofreading, and telephone skills.
• Experience with Word and proficient in Excel.

Responsibilities

• Verifies enrollment status and updates member/client records under supervision.
• Maintains enrollment databases and coordinates electronic transfer of eligibility data.
• Addresses enrollment questions or concerns and resolves issues with members/clients.
• Acts as liaison with clients, vendors and IT to define business requirements and testing specs.
• Ensures HIPAA compliance and proper handling of sensitive member data.

Skills

Customer service

Data entry

Typing 35 WPM

Communication skills

Education

High School diploma or GED

Tools

Word

Excel

Job description

CVS Health Corporation is seeking an Enrollment Specialist to verify member enrollment status, update records, and respond to questions. You will maintain databases, coordinate data transfers, and ensure compliant handling of sensitive information.

Responsibilities include liaising with clients, vendors, and IT to define requirements, test data flows, and support plan benefits activation. Strong communication and data entry skills are essential for success in this full-time role.