Eligibility & Enrollment Specialist

CVS Health Corporation; Olympia (WA); On-site; USD 23,000 - 47,000; Full time

Job summary

CVS Health Corporation is seeking a detail-oriented enrollment assistant to verify member records, update eligibility data, and handle a variety of enrollment inquiries. You will work with clients, field offices, and claim operations to achieve accurate, timely service outcomes.

The role requires strong communication skills, 1+ year of data entry, and proficiency with Word and Excel. High school diploma or GED is required.

Qualifications

• 1+ years of excellent customer service experience.
• 1+ years of data entry experience.
• Must be able to type at least 35 WPM.
• Excellent verbal and written communication skills.
• Experience with Word and proficient in Excel.

Responsibilities

• Verifies enrollment status and updates member records.
• Maintains enrollment databases and coordinates data transfer.
• Resolves eligibility and enrollment questions for members and clients.
• Coordinates with clients, field offices and claim operations to improve service outcomes.
• Provides technical and reporting guidance to clients/vendors as needed.
• Defines business requirements with IT for testing non-standard arrangements.
• Ensures data interface with downstream systems and validates data files.

Skills

Customer service

Communication

Typing speed

Education

High School diploma or GED

Tools

Word

Excel

QuickBase

Job description

CVS Health Corporation is seeking a detail-oriented enrollment assistant to verify member records, update eligibility data, and handle a variety of enrollment inquiries. You will work with clients, field offices, and claim operations to achieve accurate, timely service outcomes.

The role requires strong communication skills, 1+ year of data entry, and proficiency with Word and Excel. High school diploma or GED is required.