Enrollment & Eligibility Specialist

CVS Health Corporation; Annapolis (MD); On-site; USD 23,000 - 47,000; Full time

Job summary

CVS Health Corporation is seeking a detail‑oriented enrollment specialist in Annapolis, MD to verify enrollment status and update member records on a full‑time schedule. You will handle eligibility questions, maintain databases, and coordinate with clients and internal teams to ensure accurate data flow and responsive service.

The role requires strong data entry skills, at least 1 year of customer service experience, and proficiency in Word and Excel.

Qualifications

• 1+ years of excellent customer service.
• 1+ years of data entry experience.
• Must type at least 35WPM.
• Excellent verbal and written communication including spelling and grammar.
• Experience with Word and proficient in Excel.

Responsibilities

• Verifies enrollment status, makes changes to member records and addresses questions.
• Maintains enrollment databases and coordinates electronic transfer of eligibility data.
• Responds to eligibility issues and resolves client concerns with accuracy.
• Applies policy and benefit parameters in eligibility matters.
• Tests and validates data files and coordinates with downstream systems.

Skills

Customer service

Data entry

Typing 35WPM

Verbal communication

Written communication

Excel

Education

High School diploma or GED

Job description

CVS Health Corporation is seeking a detail‑oriented enrollment specialist in Annapolis, MD to verify enrollment status and update member records on a full‑time schedule. You will handle eligibility questions, maintain databases, and coordinate with clients and internal teams to ensure accurate data flow and responsive service.

The role requires strong data entry skills, at least 1 year of customer service experience, and proficiency in Word and Excel.