Enrollment Director, Private School Admissions

Crossover; Greenwich (CT); On-site; USD 180,000 - 220,000; Full time

Job summary

Alpha is hiring a Client Services Director to own one campus' admissions journey end-to-end. You will manage 20+ active families, conduct tours, shadow days, and open houses, and deliver decisions in person at a Greenwich, CT campus.

You will log interactions in HubSpot, use AI tools for prep, and report pipeline health weekly. Candidates need 3+ years in client-facing roles with high-value buyers, U.S. work authorization, and willingness to work on-site.

Qualifications

• 3+ years in a client-facing role with a buyer of $25,000+ per client
• Owned client admissions journey from inquiry to commitment decision
• Managed 7+ client relationships simultaneously in a CRM or tracking system
• Told prospective client not to buy if not the right fit
• Used AI tools in a client-facing workflow
• Communicate concisely with executives and high-net-worth clients
• Led polished in-person tours, presentations, meetings, or hosted experiences for affluent families
• Built multi-touch relationships over 30+ days with non-immediate enrollments
• Owned measurable enrollment/high-value customer-acquisition targets
• Willing to move within 60 days to an open campus market
• Authorized to work in the United States without visa sponsorship

Responsibilities

• Own the enrollment journey for prospective families from inquiry to onboarding.
• Carry 20+ active families at once, respond to inquiries promptly, review applications daily.
• Lead campus tours, open houses, info sessions, and shadow days.
• Form admit/decline recommendations and deliver decisions in person.
• Keep HubSpot/SIS current and use AI for prep and summaries, report pipeline health weekly

Skills

Client-facing sales

CRM management

AI-assisted workflows

Executive communication

Tour delivery/presentations

Relationship building

On-site readiness

US work authorization

Tools

HubSpot

SIS systems

AI tools (ChatGPT/Claude)

Job description

Alpha is hiring a Client Services Director to own one campus' admissions journey end-to-end. You will manage 20+ active families, conduct tours, shadow days, and open houses, and deliver decisions in person at a Greenwich, CT campus.

You will log interactions in HubSpot, use AI tools for prep, and report pipeline health weekly. Candidates need 3+ years in client-facing roles with high-value buyers, U.S. work authorization, and willingness to work on-site.