Enrollment Data & Benefits Systems Analyst

First Financial Capital, LLC.; Houston (TX); On-site; USD 50,000 - 61,000; Full time

Job summary

The Enrollment Analyst at First Financial Group of America will specialize in data management and system design for voluntary and core benefits platforms. You will help bridge the gap between data and customer care by ensuring our clients' enrollment screens, forms, and rate tables run flawlessly.

Always open to discussing benefit technology, data solutions, or process automation! Collaborate with carriers and internal teams to build and configure benefit products on enrollment platforms,

Qualifications

• 3–4 years of experience with core and voluntary benefits and HIPAA compliance.
• 1 year experience working with HRIS back office configuration.
• Strong customer service skills and a proven track record of handling sensitive client information.
• Proven oral and written communication skills.
• Proficient in Excel, Word & Outlook.

Responsibilities

• Coordinated daily with multiple departments to resolve complex client issues and manage system setups.
• Analyze complex data files using Excel to find discrepancies and ensure accurate insurance premium rates.
• Utilize third-party platforms (Selerix, BenefitsSolver) alongside internal enrollment software to build accurate open enrollment environments.
• Construct comprehensive data reports to streamline and maintain accurate client personnel records.
• Collaborate with insurance carriers to build and configure benefit products on enrollment platforms, ensuring compliance with regulatory and client-specific requirements.
• Maintains daily oversight of open assignments, aligns focus with changing deadlines, and engage leadership when support is required.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma

Bachelor’s degree or equivalent experience preferred

Tools

Excel

Word

Outlook

Selerix

BenefitsSolver

HRIS back office configuration

Job description

The Enrollment Analyst at First Financial Group of America will specialize in data management and system design for voluntary and core benefits platforms. You will help bridge the gap between data and customer care by ensuring our clients' enrollment screens, forms, and rate tables run flawlessly.

Always open to discussing benefit technology, data solutions, or process automation! Collaborate with carriers and internal teams to build and configure benefit products on enrollment platforms,