Enrollment Coordinator - PACE Programs & Medicaid

Bethesda Group; Colorado Springs (CO); On-site; USD 58,000 - 66,000; Full time

Benefits offered by this job

Medical and Prescription Drug

Dental

Vision Care

Wellness Program

Telemedicine Program

Flexible Spending Accounts

Health Savings Account

Paid Time-Off plan

Job summary

Rocky Mountain PACE (RM PACE) in Colorado Springs is seeking an Enrollment Representative to drive timely enrollments, manage intake and enrollment processes, and serve as the primary contact for prospective participants and referral sources. You will coordinate with Medicaid enrollment, conduct center and home visits, and support census goals.

The role focuses on converting qualified referrals into enrolled participants while maintaining exceptional customer service and compliance with HIPAA

Qualifications

• Minimum associate degree in a related field.
• Bachelor’s degree in business, sales, marketing, social work or related field preferred.
• Two years of healthcare focused sales/marketing in B2B/B2C settings required.
• Must have personal transportation and valid driver's license.

Responsibilities

• Handle intake inquiries and schedule intake appointments.
• Enter data into CRM and complete intake profile.
• Promote RM PACE program to prospective participants and referrals.
• Move enrollment forward during interactions and close the sale.
• Coordinate Medicaid enrollment and follow-up with applicants and referrals.

Skills

Customer service

Sales skills

Communication

Teamwork

Education

Associate degree in related field

Bachelor’s degree preferred

Tools

MS Office

CRM/EHR

Job description

Rocky Mountain PACE (RM PACE) in Colorado Springs is seeking an Enrollment Representative to drive timely enrollments, manage intake and enrollment processes, and serve as the primary contact for prospective participants and referral sources. You will coordinate with Medicaid enrollment, conduct center and home visits, and support census goals.

The role focuses on converting qualified referrals into enrolled participants while maintaining exceptional customer service and compliance with HIPAA