Enrollment & Outreach Specialist (RI Travel)

PACE Organization of Rhode Island; Providence (RI); On-site; USD 42,000 - 56,000; Full time

Job summary

PACE Organization of Rhode Island is seeking an Enrollment Associate to drive community outreach and enroll potential participants into the PACE program. You will identify referral opportunities and guide participants and caregivers to PACE, coordinating with the Enrollment & Outreach team to ensure accurate intakes and timely follow-up.

This role requires strong organization, the ability to work independently or with a team, travel across Rhode Island, and occasional evening/weekend hours.

Qualifications

• Maintains confidentiality of participant information.
• Ability to prioritize multiple tasks and manage time effectively.
• Proficient with MS Office Suite and related software.
• Dependable with consistent attendance and reliability.
• Ability to read, write, and comprehend English.
• Communicates effectively under pressure with diverse stakeholders.

Responsibilities

• Educate communities in RI about PACE-RI services and conduct outreach.
• Conduct initial intake assessments and confirm eligibility for enrollment.
• Coordinate intakes with Enrollment Administrative Assistant and Intake Review Team.
• Present information to the Intake Review Team clearly and succinctly.
• Collaborate with the Enrollment RN to ensure medical assessments are completed.
• Assist participants with Medicaid applications and collect documentation.
• Prepare Enrollment documents for Enrollment Conference and attend as needed.
• Conduct Enrollment Conference with the Transitional Care Liaison and secure Enrollment Agreement.
• Update PaceLogic and Maximizer daily with enrollment and outreach activities.
• Travel throughout RI for community-based outreach and events.
• Provide backup support for team members and enrollment staff as needed.

Skills

Confidentiality

Task prioritization

MS Office proficiency

Dependability & punctuality

English literacy

Communication under stress

Education

High School Diploma or Equivalent

Bachelor's Degree

Job description

PACE Organization of Rhode Island is seeking an Enrollment Associate to drive community outreach and enroll potential participants into the PACE program. You will identify referral opportunities and guide participants and caregivers to PACE, coordinating with the Enrollment & Outreach team to ensure accurate intakes and timely follow-up.

This role requires strong organization, the ability to work independently or with a team, travel across Rhode Island, and occasional evening/weekend hours.