Enrollment Coordinator I

Utah Valley University; Orem (UT); On-site; USD 44,000 - 52,000; Full time

Job summary

Utah Valley University is seeking an Enrollment Coordinator I to support high school concurrent enrollment initiatives. You’ll blend technology, data management, and relationship-building to ensure enrollment operations run smoothly across multiple systems.

Responsibilities include admissions, scheduling, and coordinating with high schools and UVU departments to resolve issues, maintain data accuracy, and improve processes.

Qualifications

• Bachelor's degree and 1 year of related experience.
• OR an associate's degree and 3 years of related experience.
• OR two years of college coursework (approximately 60 credit hours) and 3 years of related experience.
• OR one year of college coursework (approximately 30 credit hours) and 4 years of related experience.
• OR a high school diploma or GED and 5 years of related experience.

Responsibilities

• Assist with admissions, registration, and records processes for a caseload of high school concurrent enrollment students; validate data and issues in the enrollment system.
• Collaborate on academic scheduling, ensure course offerings are aligned with high school sites, and update CourseLeaf/CLSS and related platforms.
• Work with high school coordinators and families to resolve enrollment issues, provide onboarding, and support events and CE initiatives.

Skills

Data entry

Banner

Qualtrics

Excel

Office suite

Records management

Time management

Communication

Education

Bachelor's degree + 1 year related experience

Associate's degree + 3 years related experience

Two years of college coursework + 3 years related experience

30 credit hours + 4 years related experience

High school diploma/GED + 5 years related experience

Tools

Banner

Recruit

CourseLeaf/CLSS

Job description

Enrollment Coordinator I

Salary: $44,341.00 - $52,166.00 Annually

Job Type: FT Exempt Salaried Staff

Job Number: FY2706538

Closing: 9/27/2026 11:59 PM Mountain

Location: UVU Lehi Campus

Division: VP Academic Affairs

This position is based at UVU's Lehi campus andoffers an engaging opportunity to support high-impact enrollmentinitiatives that connect high school students with higher educationopportunities. The Enrollment Coordinator I role blends technology,data management, process improvement, and relationship-building toensure enrollment operations run efficiently and effectively.Working closely with high school partners and universitydepartments, you will coordinate enrollment activities acrossmultiple systems, solve complex operational challenges, and helpcreate a seamless experience for students. This hands-on position is ideal for someone who enjoys balancinganalytical work with collaboration and customer service. You willhave the opportunity to develop expertise in higher educationenrollment processes, leverage data to improve outcomes, andcontribute to initiatives that directly affect thousands of highschool students each year. Through meaningful partnerships,continuous process improvement, and operational support, you willplay a key role in expanding access to educational opportunitiesand advancing student success.

Summary of Responsibilities

• Admissions, Registration, and Records: Assists with admissions,registration, and records processes for a caseload of high schoolconcurrent enrollment students. Documents change requests andenters the changes into the enrollment system for issues such assection changes and increases to the student credit cap.Investigates and resolves admissions, registration, and recordserrors. Engages in consistent and proactive process improvement.Coordinates with internal UVU departments to ensure admissions,registration, and other CE functions run smoothly. Processes andvalidates enrollment and records exceptions in coordination withthe UVU Registrar's Office to ensure data accuracy and policycompliance. Responsible for petitions, auditing final and missinggrades, managing Repeat Reports, correcting high school data, andSSID numbers. Assist IR in collecting, verifying, and correctinginstitutional data for state reporting requirements. Validategraduation dates and assist with transcript collection.
• Academic Scheduling: Collaborate with AS& P ProfessionalDevelopment Managers regarding course creation and management ofexisting CE course offerings based on instructor applications andother relevant data sources. Tailor all course offerings to eachhigh school site. Accurately identify and build CE courses withinthe UVU Academic Scheduling CourseLeaf/CLSS application. Determinethe correct application of Scheduling Rules and TOPS codes forpayment structures, request CRNs, and identify and assign criticalcourse details. Update the public course listing webpage. Updateinstructor and course information across interconnected platforms,including Banner, Monday.com, and the CE website, to ensure dataaccuracy. Partners closely with the AS& P team to ensure FERPAcompliance for instructors. Assigns and audits instructorcompliance for course access.
• High School Partnerships: Work closely with high schoolcoordinators, students, and parents to identify, research, andresolve concerns and issues regarding admissions, registration,records corrections, grade changes, drops, section swaps, andwithdrawals, and scheduling errors. Identify and resolve conflictsinvolving high school students, parents, and coordinators todetermine if escalation to the director is required. Provideonboarding and ongoing training for high school coordinators.Manage the coordinator's access to the HSCE dashboard. Assist inplanning and executing events such as the Fall RegistrationKickoff, Mid-Year Check-In, Virtual Q&A, and End-of-YearRecognition. Other job-related duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degreeand one year of professional experience in a related discipline; ORa combination of education and experience totaling fiveyears.

• Bachelor's degree and 1 year of related experience.
• OR an associate's degree and 3 years of relatedexperience.
• OR two years of college coursework (approximately 60 credithours) and 3 years of related experience.
• OR one year of college coursework (approximately 30 credithours) and 4 years of related experience.
• OR a high school diploma or GED and 5 years of relatedexperience.

Knowledge / Skills / Abilities

Knowledge

• Knowledge of department processes, procedures, and policies(training provided).
• Knowledge of university admission and registration processes(training provided).
• Knowledge of Banner, Recruit, and other admissions software(training provided).
• Knowledge of Academic Scheduling (trainingprovided).
• Knowledge of FERPA regulations.

Skills

• Skills in data entry (training provided).
• Skills in Ellucian's Banner student information system(training provided).
• Skills in Microsoft Office products: Excel, Word, PowerPoint,Outlook, Teams, SharePoint, OneDrive (training provided).
• Skills in Qualtrics Experience Management Software (trainingprovided).
• Skills in records management
• Skills in organization, multitasking, and timemanagement.

Abilities

• Ability to create, implement, and evaluate processes andprocedures.
• Ability to collaborate with internal and externalstakeholders
• Ability to accept feedback and change behavior.
• Ability to adapt and adjust for the benefit of theteam.
• Ability to communicate verbally and in writing.
• Ability to think creatively and explore improvements toprocesses and procedures.
• Ability to work and compromise effectively with ateam.
• Ability to work independently and take initiative.
• Ability to meet deadlines despite frequent interruptions andconflicting time demands.

EEO Statement:

UVU employment decisions are made on the basis of an applicant'squalifications and ability to perform the job without regard torace, color, religion, national origin, sex, sexual orientation,gender identity, gender expression, age (40 and over), disability,veteran status, pregnancy, childbirth, or pregnancy-relatedconditions, genetic information, or other bases protected byapplicable federal, state, or local law.