Enrollment & Compliance Operations Leader

Healthy Kids Programs; City of Poughkeepsie (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Employer paid childcare for children

Medical, dental, and vision insurance

AFLAC supplemental plans

401(k) for eligible employees

Paid holidays, PTO, and sick leave

On demand pay

Career development and growth

Job summary

Healthy Kids Programs in Fishkill, NY is seeking a detail‑driven professional to manage regulatory compliance, child registration, and subsidy operations. The role focuses on accurate processing, issue resolution, and driving automation to reduce repetitive work.

You’ll collaborate across Registration, Subsidy, Operations, HR, Finance, and leadership to improve workflows, ensure timely renewals, and support scalable growth.

Qualifications

• Your experience might include compliance, healthcare administration, registration or enrollment, subsidy or benefits administration, licensing, credentialing, auditing, operations, project coordination, or process improvement.

Responsibilities

• Registration and Subsidy Operations: ensure applications, documentation, eligibility requirements, and renewals are handled accurately and on time.
• Follow up on missing information, pending approvals, and unresolved issues.
• Work with Registration and Subsidy teams to resolve problems and improve processes.
• Maintain visibility into outstanding items and ensure follow-through to completion.
• Identify recurring issues and develop practical solutions to improve accuracy, efficiency, and the experience for families and internal teams.
• Regulatory Compliance: track required child health documentation, employee qualifications, licenses, certifications, renewals, and regulatory deadlines.
• Research state specific requirements and translate them into practical procedures.
• Review records, conduct audits, identify gaps, and follow through on corrective actions.
• Address missing or expiring documentation before it becomes a compliance problem.
• Maintain clear tracking and reporting for leadership visibility.
• Process Improvement and Automation: learn workflows, identify repetitive tasks and opportunities for improvement.
• Collaborate with each department to evaluate, prioritize, and coordinate automation opportunities.
• Define requirements, clarify responsibilities, delegate actions, and coordinate steps for automation projects.
• Follow up with team members to monitor progress and resolve obstacles.
• Review updated workflows to ensure they address original problems and deliver improvements.
• Continue managing day-to-day issues while helping teams transition to efficient processes.

Skills

Detail oriented

Project coordination

Process improvement

Data analysis

Cross-functional collaboration

Spreadsheets

Tools

Excel

Databases

Reporting tools

Job description

Healthy Kids Programs in Fishkill, NY is seeking a detail‑driven professional to manage regulatory compliance, child registration, and subsidy operations. The role focuses on accurate processing, issue resolution, and driving automation to reduce repetitive work.

You’ll collaborate across Registration, Subsidy, Operations, HR, Finance, and leadership to improve workflows, ensure timely renewals, and support scalable growth.