Enrollment & Compliance Operations Lead

Healthy-Kids-Extended-Day-Program; City of Poughkeepsie (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Employer paid childcare

Medical, dental, and vision insurance

401(k)

Paid holidays, PTO, and sick leave

On demand pay

Career development and growth

Job summary

Healthy Kids Extended Day Programs in Fishkill, NY is seeking a hands-on professional to manage regulatory compliance, registration, and subsidy operations. This is a full-time, in-person role focused on accurate document handling, tracking deadlines, and driving process improvements through automation and cross-department collaboration.

No childcare experience is required; candidates with healthcare administration, compliance, enrollment, government programs, or related detail-driven

Qualifications

• Detail-oriented and able to resolve problems independently.
• Able to coordinate projects and delegate tasks while maintaining accountability.
• Strong ability to analyze workflows and identify automation opportunities.
• Proficient with spreadsheets, databases, and reporting tools.
• Effective cross-department communication and collaboration.
• Able to manage multiple priorities, deadlines, and follow-ups.

Responsibilities

• Ensure applications, documentation, eligibility, and renewals are handled accurately and on time.
• Follow up on missing information and pending approvals.
• Collaborate with Registration and Subsidy teams to resolve issues and improve processes.
• Maintain visibility into outstanding items and drive completion.
• Identify recurring issues and develop practical solutions to improve accuracy and efficiency.
• Track required health documentation, licenses, renewals, and regulatory deadlines.
• Research state requirements and translate them into procedures.
• Audit records, identify gaps, and implement corrective actions.
• Address missing or expiring documentation to prevent compliance problems.
• Provide clear tracking and reporting for leadership visibility.
• Learn workflows, identify repetitive tasks, and propose improvements.
• Coordinate automation opportunities with department contacts to move projects forward.
• Define requirements, delegate actions, and monitor automation projects.
• Monitor progress, resolve obstacles, and ensure desired improvements are realized.
• Review updated workflows to ensure they meet original goals and deliver benefits.
• Continue managing day-to-day operations while transitioning to more efficient processes.

Skills

Project coordination

Workflow analysis

Automation awareness

Clear communication

Cross-functional collaboration

Initiative

Spreadsheets

Databases

Reporting tools

Job description

Healthy Kids Extended Day Programs in Fishkill, NY is seeking a hands-on professional to manage regulatory compliance, registration, and subsidy operations. This is a full-time, in-person role focused on accurate document handling, tracking deadlines, and driving process improvements through automation and cross-department collaboration.

No childcare experience is required; candidates with healthcare administration, compliance, enrollment, government programs, or related detail-driven