Community Outreach & Enrollment Specialist

Content Creators; Las Cruces (NM); On-site; USD 29,000 - 33,000; Full time

Job summary

Upward Health is seeking a Community Outreach Specialist (COS) to establish our presence in the community and engage potential patients. You will educate patients about our services, initiate conversations, and guide enrollment into programs, handling a personal caseload via phone and in-person visits.

The COS reports to the Outreach Manager and collaborates with team members to ensure successful outreach and engagement, meeting program goals in a dynamic community setting.

Qualifications

• Strong verbal communication and persuasive abilities.
• Excellent interpersonal skills with the ability to build trust and rapport quickly.
• Strong organizational and multitasking skills to manage a personal caseload efficiently.
• Self-motivated with the ability to work independently and meet outreach goals.
• Comfortable with fast-paced environments and adapting outreach methods to various situations.
• Proficient in using computer systems for documentation, communication, and managing outreach activities.
• Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings.
• Fluent in English; Spanish proficiency is a plus.

Responsibilities

• Educate patients about Upward Health’s offerings and enroll them into programs.
• Manage a personal caseload with outreach via phone, in-person visits, and mailings.
• Collaborate with Outreach Manager and team to ensure program success.

Skills

Verbal communication

Interpersonal skills

Organization

Self-motivation

Adaptability

Documentation systems

Multi-method outreach

English fluency

Tools

Computer systems

Job description

Upward Health is seeking a Community Outreach Specialist (COS) to establish our presence in the community and engage potential patients. You will educate patients about our services, initiate conversations, and guide enrollment into programs, handling a personal caseload via phone and in-person visits.

The COS reports to the Outreach Manager and collaborates with team members to ensure successful outreach and engagement, meeting program goals in a dynamic community setting.