Enrollment Communications Specialist

Indiana State University; Terre Town (IN); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Sick Leave

Life Insurance

Medical, Dental and Prescription Drug

PERF retirement

TIAA Auto Enroll

Long Term Disability Coverage

Fee Waiver Program

Vacation

Convenience Day

Voluntary Life Insurance

Voluntary Vision Plan

Job summary

Indiana State University in Terre Haute, IN is seeking a detail-oriented staff member to support admissions outreach. You will engage prospective students and families through phone, email, text, video, and chat, delivering timely information and guidance.

The role emphasizes collaboration with university teams, handling multiple tasks, and using Banner and Microsoft Office to manage inquiries and campaigns. This is a full-time on-site position with competitive benefits.

Qualifications

• High school diploma or GED required.
• 1–2 years of relevant work experience.
• Experience in an educational environment preferred.

Responsibilities

• Communicate with prospective students and families via phone, e-mail, text, video, and chat with University information and support of strategic initiatives.
• Support university communication and outreach initiatives targeting current students and families.
• Leverage technologies to build, deploy, and assess communication and outreach campaigns.
• Perform other duties as assigned.

Skills

Customer Service

Communication

Multitasking

Attention to detail

Teamwork

Microsoft Office

Banner ERP

Education

High School diploma or GED

Tools

Banner ERP

Microsoft Office

Job description

Indiana State University in Terre Haute, IN is seeking a detail-oriented staff member to support admissions outreach. You will engage prospective students and families through phone, email, text, video, and chat, delivering timely information and guidance.

The role emphasizes collaboration with university teams, handling multiple tasks, and using Banner and Microsoft Office to manage inquiries and campaigns. This is a full-time on-site position with competitive benefits.