Enrollment & Benefits Solutions Specialist

ADP; Norfolk (VA); On-site; USD 26,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Retirement savings match

Wellness program

Disability insurance (short/long-term)

Paid time off

Job summary

ADP is seeking a Benefit Solutions Specialist - I to ensure platform configuration and readiness for client annual enrollment. You will coordinate ADP resources, manage benefit plans and enrollment, and provide consultative benefits support across engagements.

Responsibilities include serving as the primary point of contact for comprehensive benefits clients, guiding data gathering, analyses and project management for enrollment events, and collaborating with back-office and offshore teams to

Qualifications

• 2 years of experience in client support or benefits administration functions.
• Bachelor's degree in business-related field or equivalent education and experience required.
• Preference for SHRM, FPC, GBA, CEBS, CHRS (ACA) and payroll/accounting/HRIS project coordination is a plus.

Responsibilities

• Serves as primary point relationship owner for Comprehensive Benefits clients, including Benefits Administration and Annual Enrollment.
• Coordinates data gathering, requirements analysis and ADP project management activities for enrollment period.
• Manages Benefits Administration and Annual Enrollment tasks with back-office/off-shore teams.
• Configures and maintains WFN and other ADP products related to Benefits.
• Secures materials from enrollment sources to support WFN/HRB configuration for enrollment events.
• Oversees data flow, carrier connections and payroll processes; resolves issues and escalates as needed.

Skills

Client support

Benefits administration

Communication

Education

Bachelor's Degree in Business or related field

Tools

Microsoft Office Excel

Job description

ADP is seeking a Benefit Solutions Specialist - I to ensure platform configuration and readiness for client annual enrollment. You will coordinate ADP resources, manage benefit plans and enrollment, and provide consultative benefits support across engagements.

Responsibilities include serving as the primary point of contact for comprehensive benefits clients, guiding data gathering, analyses and project management for enrollment events, and collaborating with back-office and offshore teams to