Client-Centric Benefits Solutions Pro

adpinternalcareers; Schaumburg (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

ADP is hiring a Benefit Solutions Specialist - II. The role focuses on configuring the ADP WFN/HRB platforms to support client annual enrollment and benefits administration. You will coordinate with back-office and offshore teams, manage data flows, and ensure timely deliveries.

Responsibilities include maintaining enrollment processes, resolving benefits-related issues, and providing consultative support to client leadership. Strong communication and collaboration across teams are essential.

Qualifications

• 2 years of experience in client support or benefit administration functions.
• Bachelor's degree in a business-related field or equivalent education/experience.

Responsibilities

• Serve as primary relationship owner for Comprehensive Benefits clients.
• Coordinate data gathering, requirements analysis and project management for annual enrollment.
• Manage setup and maintenance of benefit plans and annual enrollment.
• Provide benefits expertise and best practices to clients.

Skills

Client support

Benefit administration

Communication

Education

Bachelor's degree in business

Tools

Microsoft Office

Excel

Job description

ADP is hiring a Benefit Solutions Specialist - II. The role focuses on configuring the ADP WFN/HRB platforms to support client annual enrollment and benefits administration. You will coordinate with back-office and offshore teams, manage data flows, and ensure timely deliveries.

Responsibilities include maintaining enrollment processes, resolving benefits-related issues, and providing consultative support to client leadership. Strong communication and collaboration across teams are essential.