Enrollment Advisor (Part-Time) - Student Onboarding & Support

Commonwealth of VA Careers; Suffolk (VA); On-site; USD 19,000 - 27,000; Part time

Job summary

Tidewater Community College in Suffolk, VA is seeking two Enrollment Assistants for Workforce Solutions to handle inbound/outbound calls, emails, and documentation for funding and enrollment. The role supports open houses and community events and requires flexibility and ability to meet deadlines.

Ideal candidates deliver excellent customer service, demonstrate strong interpersonal and communication skills, adapt to changing needs, and assist with front desk duties to create a welcoming

Qualifications

• Demonstrated strong customer service and interpersonal skills, including the ability to effectively follow up, follow through, engage, provide support to, and motivate students.
• Demonstrated organizational skills, attention to detail, and time management skills
• Demonstrated problem-solving skills, working under pressure and meeting multiple deadlines at once
• Demonstrated excellent oral and written communication skills
• Demonstrated adaptability, versatility, and flexibility
• Proficiency with PC-based software (Office 365)

Responsibilities

• Assist students with the enrollment process
• Collect and process documents
• Register students in classes
• Perform other related work activities as assigned

Skills

Customer service

Interpersonal skills

Time management

Communication skills

Problem solving

Adaptability

Tools

Office 365

Job description

Tidewater Community College in Suffolk, VA is seeking two Enrollment Assistants for Workforce Solutions to handle inbound/outbound calls, emails, and documentation for funding and enrollment. The role supports open houses and community events and requires flexibility and ability to meet deadlines.

Ideal candidates deliver excellent customer service, demonstrate strong interpersonal and communication skills, adapt to changing needs, and assist with front desk duties to create a welcoming