Enhanced Care Manager — Flexible Schedule + 401(k)

Oxford Health Group; San Diego (CA); Presencial; USD 52 000 - 66 000; Tempo integral

Resumo da oferta

Horizon Center San Diego is seeking an Enhanced Care Management (ECM) professional to support patients in a recuperative care setting. You will engage members, monitor adherence to Care Plans, and coordinate with providers to ensure continuity of care.

This role emphasizes compassionate service, HIPAA compliance, and strong communication. You will work with a dedicated team to discharge planning and transitions, while documenting interactions and referrals within the electronic health record.

Qualificações

• CalAIM experience required.
• Certificate or equivalent in related field with emphasis on community living services.
• At least one year of recent related experience in community living.
• Strong written and spoken English communication.
• Knowledge of Behaviour Management and positive role modelling.
• Ability to work independently within agency policies.

Responsabilidades

• Engage and support members in the ECM Program.
• Monitor treatment adherence through Care Plans aligned with provider recommendations.
• Conduct health promotion and self-management training.
• Maintain regular communication with members, including home visits if necessary.
• Build and nurture relationships with internal and external stakeholders.
• Assist with discharge planning and transition of care.
• Coordinate care with case management staff and community providers during emergencies.
• Attend medical appointments to ensure continuity of care.
• Document interactions and maintain records of referrals to various support services.
• Conduct psychosocial assessments and develop treatment plans collaboratively.
• Perform other ECM-related duties as assigned.
• Ensure HIPAA compliance and treat member information confidentially.
• Adhere to local, state, and federal regulations.
• Contribute to quality assurance/improvement activities.
• Utilize Electronic Health Record systems efficiently.

Conhecimentos

Communication skills

Behaviour Management

Independent work

Formação académica

Certificate in related field (human/social services)

CalAIM experience

Descrição da oferta de emprego

Horizon Center San Diego is seeking an Enhanced Care Management (ECM) professional to support patients in a recuperative care setting. You will engage members, monitor adherence to Care Plans, and coordinate with providers to ensure continuity of care.

This role emphasizes compassionate service, HIPAA compliance, and strong communication. You will work with a dedicated team to discharge planning and transitions, while documenting interactions and referrals within the electronic health record.