Engineering Technical Account Manager (Cloud)

Ladders; United States; Remote; USD 100,000 - 220,000; Full time

Benefits offered by this job

Health insurance coverage

Tuition reimbursement for further教育

Accident and life insurance options

Retirement savings plans with employer

Performance-based incentives and bonus

Job summary

Ladders is seeking an Engineering Technical Account Manager (Cloud) for a leading Finance & Insurance client. This remote role acts as a strategic technology partner, aligning cloud and engineering work with enterprise priorities across business lines.

You will bridge technical teams with leadership and stakeholders to guide roadmaps, improve service delivery, and support major transformation initiatives while ensuring security, compliance, and operational excellence.

Qualifications

• Bachelor's degree in CS/IS/Business or related field; Master's preferred.
• 5+ years in technical account management or enterprise IT consulting in financial services.
• Strong knowledge of cloud platforms (Azure AWS GCP) and cybersecurity.
• Ability to translate business needs into technical action and communicate with stakeholders.

Responsibilities

• Serve as the primary technology liaison between engineering teams and lines of business.
• Guide roadmaps and technology strategies to support business outcomes.
• Act as a technical advocate for service delivery, incident management, and change coordination.
• Translate business requirements into technical specifications for engineering teams.
• Monitor service performance, compliance, and project status.
• Ensure solutions meet enterprise security and financial regulations.
• Support digital transformation initiatives and cloud migrations.
• Conduct health checks and business reviews with stakeholders to identify optimizations.
• Coordinate cross-functional engineering teams and third-party providers for delivery.

Skills

5+ years in technical account mgmt or-

Financial services domain

Cloud platforms (Azure AWS GCP)

Cybersecurity knowledge

Stakeholder communication

Vendor management & IT compliance

Project management & problem-solving

Education

Bachelor's degree in Computer Science/IS/Business or related field

Master's degree preferred

Job description

For our client, we are seeking a Engineering Technical Account Manager (Cloud) to join the team of a leader in the Finance & Insurance space.
This role will serve as a strategic technology partner across business lines, helping align cloud and engineering solutions with enterprise priorities. You will bridge technical teams, leadership, and stakeholders to guide roadmap decisions, improve service delivery, and support key transformation initiatives. The position also plays an important role in translating business needs into technical action while ensuring solutions meet security, compliance, and operational expectations.
Location: Remote
Compensation: $100,000 – $220,000 annually

Responsibilities

• Serve as the primary technology liaison between engineering teams and assigned lines of business
• Understand line of business strategy, processes, and technology pain points to guide decisions
• Partner with leadership to develop roadmaps and technology strategies that support business outcomes
• Act as a technical advocate for service delivery, incident management, and change coordination
• Translate business requirements into technical specifications and collaborate with engineering teams
• Monitor and report on service performance, compliance adherence, and project status
• Ensure solutions comply with enterprise security and financial regulations
• Support digital transformation initiatives and cloud migrations relevant to the business domain
• Conduct regular health checks and business reviews with stakeholders to identify optimization opportunities
• Coordinate cross-functional engineering teams and third-party providers for solution delivery

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field; Master's preferred
• 5+ years of experience in technical account management or enterprise IT consulting within financial services
• Deep understanding of financial services and specific lines of business, such as banking or investment
• Strong knowledge of IT architecture, software development lifecycle, cloud platforms (Azure, AWS, GCP), and cybersecurity
• Proven ability to communicate complex technical concepts to non-technical stakeholders
• Experience managing SLAs, vendor relationships, and IT compliance standards
• Strong project management and problem-solving skills, with the ability to influence without direct authority

Benefits

• Health insurance coverage
• Tuition reimbursement for further education
• Accident and life insurance options
• Retirement savings plans with employer contributions
• Performance-based incentives and discretionary bonuses

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.