Engineering Team Lead, Field Services & Quality

Xylem; Bensalem Township (Bucks County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Volunteer program

ERG program

Inclusive workplace

Job summary

Join Xylem as an Engineering Technician Supervisor overseeing a technician team in a global water solutions company. You will schedule, train, supervise, and ensure quality and safety across projects, while coordinating with other departments and managing budgets.

We seek a bachelor’s degree in engineering tech or related field with at least 4 years of experience, including 1 year in people management, strong problem-solving, and excellent communication skills.

Qualifications

• Bachelor’s degree in Engineering technology, industrial management, or related field with at least 4 years experience and at least 1 year as a people manager or equivalent.
• Extensive experience in Engineering principles.
• Proven ability to manage technical teams and coordinate complex projects.
• Excellent problem-solving and decision-making skills.
• Excellent communication skills, both written and verbal.
• Ability to identify issues quickly and develop effective solutions.

Responsibilities

• Training and development of technicians.
• Scheduling and assigning tasks to technicians.
• Supervising and monitoring technicians' work performance.
• Ensuring timely completion of projects and tasks.
• Maintaining inventory and purchasing supplies.
• Conducting quality control checks on completed work.
• Handling customer complaints and resolving issues.
• Ensuring compliance with safety regulations and protocols.
• Conducting performance evaluations and providing feedback to technicians.
• Creating and implementing standard operating procedures for technicians.
• Collaborating with other departments to coordinate and prioritize work.
• Managing budget and expenses for technician team.
• Hiring and onboarding new technicians.
• Organizing and leading team meetings and trainings.
• Keeping records and documentation of technician work and progress.
• Identifying areas for improvement and implementing solutions.
• Handling disciplinary actions and conflicts within technician team.
• Staying updated on industry developments and implementing best practices.

Skills

People management

Engineering principles

Team coordination

Problem solving

Communication skills

Education

Bachelor’s degree in Engineering technology or related field

Job description

Join Xylem as an Engineering Technician Supervisor overseeing a technician team in a global water solutions company. You will schedule, train, supervise, and ensure quality and safety across projects, while coordinating with other departments and managing budgets.

We seek a bachelor’s degree in engineering tech or related field with at least 4 years of experience, including 1 year in people management, strong problem-solving, and excellent communication skills.