Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS); Manassas (VA); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Engineering Operations Technician, where you will play a vital role in maintaining the world's most advanced data centers. This position involves hands-on electrical and mechanical maintenance, ensuring the reliability of critical infrastructure systems. You'll work with a diverse team dedicated to safety and innovation while supporting the operations of cutting-edge technology. If you're passionate about working in a dynamic environment and eager to contribute to a customer-centric mission, this is the perfect opportunity for you.

Qualifications

• 2+ years of experience in electrical, mechanical, HVAC, or fire systems.
• Hands-on experience in a mission-critical environment.

Responsibilities

• Conduct daily building rounds to monitor critical equipment.
• Perform preventive maintenance and troubleshoot facility issues.

Skills

Electrical Maintenance

Mechanical Maintenance

HVAC Systems

Fire Safety Systems

Troubleshooting

Technical Documentation

Education

High School Diploma or Equivalent

Associates or Bachelor’s Degree

Tools

Microsoft Office

Job description

Engineering Operations Technician, DCC Communities

Join to apply for the Engineering Operations Technician, DCC Communities role at Amazon Web Services (AWS)

Description

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders supporting the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates critical infrastructure systems to ensure they are prepared for any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian, you will work in some of the most sophisticated, safe, and secure data centers worldwide. Our Engineering Operations Technicians (EOTs) help maintain these facilities by testing and implementing the latest technology and work practices to meet market demands.

We value learning and evolution, helping us lead in the industry. Let’s work hard, have fun, and make history!

Key job responsibilities

1. Conduct daily building rounds to monitor electrical, mechanical, and fire/life safety equipment, ensuring 24/7 reliability.
2. Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
3. Assist troubleshooting facility and rack-level events within internal Service Level Agreements (SLAs).
4. Perform rack installs and decommissioning within SLAs.
5. Conduct preventive maintenance, troubleshooting, root cause analysis, and repair electrical and mechanical equipment.
6. Create technical documentation to support change management programs.
7. Manage daily work requests to resolution and execute projects from conception to completion.
8. Support onsite contractors, subcontractors, and vendors, ensuring compliance with practices, procedures, and legislation.
9. Work schedule varies, with shifts up to 12 hours, possibly rotating, including on-call rotations.
10. This role may support multiple locations/sites.

Physical Requirements

• Willingness and ability to work in conditions such as lifting up to 39 pounds, working on ladders, and handling physical tasks.
• Ability to work with ear protection and perform various physical activities as described.

A day in the life

This role involves hands-on electrical and mechanical maintenance and troubleshooting of mission-critical data center equipment, reporting to a Facility Manager. Equipment includes generators, electrical systems, cooling systems, fire safety systems, and more.

About The Team

AWS Infrastructure Services manages the design, delivery, and operation of AWS global infrastructure, supporting all data centers and essential hardware to ensure continuous cloud service availability. Join a diverse team of engineers, security experts, and operations professionals committed to safety, security, and innovation.

Why AWS?

We pioneered cloud computing, and our platform is the most comprehensive and broadly adopted worldwide. We foster diversity, inclusion, mentorship, and work/life balance to support your growth and success.

Basic Qualifications

• Technical training or 2+ years of electrical, mechanical, HVAC, fire system experience, or equivalent in a mission-critical environment.
• 2+ years of experience with Microsoft Office products.
• High school diploma or equivalent.

Preferred Qualifications

• 4+ years of Data Center Engineering experience.
• Associates or Bachelor’s Degree.

Amazon is an equal opportunity employer. For accommodations, visit this link.