Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS); Herndon (VA); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a leading cloud services provider as an Engineering Operations Technician, where you'll play a crucial role in maintaining mission-critical data center equipment. This dynamic position involves hands-on electrical and mechanical maintenance, ensuring the reliability of systems that support global cloud services. Work with a diverse team of professionals in a fast-paced environment that values innovation and continuous learning. With opportunities for career growth and a focus on work-life balance, this role is perfect for those passionate about technology and infrastructure. Be part of a culture that prioritizes safety, diversity, and collaboration.

Benefits

Flexible Work Hours

Career Growth Opportunities

Inclusive Culture

Mentorship Programs

Qualifications

• 2+ years of experience in electrical, mechanical, HVAC, or fire systems.
• Technical training in a mission-critical environment is required.

Responsibilities

• Conduct daily building rounds and monitor critical equipment.
• Perform preventive maintenance and troubleshooting of data center equipment.

Skills

Electrical Maintenance

Mechanical Maintenance

Troubleshooting

Preventive Maintenance

Microsoft Office

Education

High School Diploma or Equivalent

Associates or Bachelor’s Degree

Tools

Building Management Systems (BMS)

Electrical Power Management System (EPMS)

Job description

Engineering Operations Technician, DCC Communities

Join to apply for the Engineering Operations Technician, DCC Communities role at Amazon Web Services (AWS)

Description

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems to ensure they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian, you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOTs) help keep them that way by working with the brightest minds from around the globe to test and implement new technology and work practices to meet changing market demands.

We have a passion for learning and evolving, which has helped us define ourselves as industry leaders. Let’s work hard, have fun, and make history!

Key job responsibilities

1. Conduct daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
2. Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
3. Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA).
4. Perform rack installs and decommissioning within internal SLA.
5. Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
6. Create technical documentation to support change management programs.
7. Monitor daily work requests, manage resolutions, and execute projects from conception to completion.
8. Provide on-site support to contractors, sub-contractors, and vendors, ensuring all work complies with established practices, procedures, and legislation.
9. Work schedule may vary, including shifts up to 12 hours and on-call rotations, depending on site needs.
10. This role may support more than one location/site.

Physical Requirements

• Willingness and ability to work in conditions such as lifting up to 39 pounds, working on ladders, and performing construction tasks.
• Ability to walk, handle objects, reach, stoop, kneel, crouch, crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push, and pull objects.
• Work environment may require ear protection.

A day in the life

This role involves hands-on electrical and mechanical maintenance and troubleshooting of mission-critical data center equipment, reporting to a Data Center Facility Manager. Equipment includes generators, electrical systems, chillers, cooling towers, pumps, motors, fire safety systems, and building automation systems.

About The Team

AWS Infrastructure Services manages the design, delivery, and operation of AWS global infrastructure, supporting data centers and essential equipment to ensure continuous cloud service availability. The team comprises diverse roles including engineers, supply chain specialists, security experts, and operations managers.

Why AWS?

Amazon Web Services is the most comprehensive cloud platform, trusted worldwide for innovation and reliability. We value diverse experiences, foster an inclusive culture, and support career growth through mentorship and learning opportunities. We also prioritize work-life balance, offering flexibility to support our employees’ well-being.

Basic Qualifications

• Technical training or 2+ years of electrical, mechanical, HVAC, fire system experience in a mission-critical environment or relevant industry.
• 2+ years of experience with Microsoft Office (Excel, Word, PowerPoint).
• High school diploma or equivalent.

Preferred Qualifications

• 4+ years of Data Center Engineering experience.
• Associates or Bachelor’s Degree.

Amazon is an equal opportunity employer and provides accommodations for applicants with disabilities. Compensation varies by geographic location and experience. For more details, visit https://amazon.jobs/content/en/how-we-hire/accommodations.