Data Center Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS); Virginia; On-site; USD 45,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Data Center Engineering Operations Technician, where you'll be integral to maintaining and operating critical infrastructure systems. This role offers hands-on experience with electrical and mechanical systems in a mission-critical environment. You'll support a diverse team dedicated to safety and innovation, ensuring the reliability of essential data center operations. With opportunities for career growth and a culture that values learning and inclusion, this position is perfect for those eager to make a significant impact in the tech industry.

Qualifications

• 2+ years of experience in electrical, mechanical, HVAC, or fire systems.
• Technical training in a mission-critical environment preferred.

Responsibilities

• Conduct daily rounds to monitor critical equipment for reliability.
• Perform preventive maintenance and troubleshooting on data center equipment.

Skills

Electrical Systems

Mechanical Systems

HVAC Systems

Fire Safety Systems

Troubleshooting

Microsoft Office

Education

High School Diploma

Associates Degree

Bachelor's Degree

Tools

Building Management Systems (BMS)

Electrical Power Management System (EPMS)

Job description

Data Center Engineering Operations Technician, DCC Communities

Join to apply for the Data Center Engineering Operations Technician, DCC Communities role at Amazon Web Services (AWS)

Job Overview

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders supporting the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates critical infrastructure systems to ensure they are prepared for any situation.

Responsibilities

• Conduct daily building rounds to monitor electrical, mechanical, and fire/life safety equipment, ensuring 24/7 reliability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack-level events within SLA
• Perform rack installs and decommissioning within SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Support change management through technical documentation
• Manage daily work requests from initiation to resolution and execute projects from conception to completion
• Support on-site contractors, subcontractors, and vendors, ensuring compliance with procedures and legislation
• Work schedule may include shifts up to 12 hours, rotating as needed, including on-call rotations
• Support multiple locations/sites as required

Physical Requirements

• Ability to work in conditions requiring reasonable accommodations
• Regularly lift/move up to 39 pounds; participate in group lifts for 40+ pounds
• Perform construction tasks on ladders, maintain balance, and handle physical tasks including reaching, stooping, kneeling, crawling, climbing, twisting, bending, and working above shoulders
• Work in environments requiring ear protection

A Day in the Life

This role involves hands-on electrical and mechanical preventative maintenance and troubleshooting of mission-critical data center equipment, reporting to the Data Center Facility Manager. Equipment includes generators, switchgear, UPS, PDU, batteries, cooling systems, fire safety equipment, and building automation systems.

About The Team

AWS Infrastructure Services manages the design, delivery, and operation of AWS global infrastructure, supporting data centers, servers, storage, networking, power, and cooling. Join a diverse team of engineers, security experts, and operations professionals committed to safety, security, and innovation.

Why AWS?

We are the world’s most comprehensive cloud platform, trusted by startups and Fortune 500 companies alike. We foster a culture of learning, inclusion, and career growth, with flexible work arrangements to support work/life balance.

Minimum Qualifications

• Technical training or 2+ years of electrical, mechanical, HVAC, fire system experience in a mission-critical environment or relevant industry
• 2+ years of experience with Microsoft Office (Excel, Word, PowerPoint)
• High school diploma or equivalent

Preferred Qualifications

• 4+ years of Data Center Engineering experience
• Associates or Bachelor’s Degree

Amazon is an equal opportunity employer. For accommodations during the application process, visit this link.