Engineer (Cisco Webex Cisco UC )

NextGen | GTA: A Kelly Telecom Company; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

NextGen | GTA: A Kelly Telecom Company is seeking a Senior/Principal-Level Collaboration Engineer to lead design, implementation, and governance of enterprise UC and collaboration platforms. The role focuses on Cisco Webex DI, Cisco Webex Calling, and Microsoft Teams within large-scale migrations.

You will provide senior technical leadership, drive migration strategies from on-prem to cloud, and collaborate across architecture, engineering, and business teams to ensure reliability, security, and

Qualifications

• Senior/Principal level experience in Collaboration Engineering, UC Engineering, or UC Architecture.
• Hands-on experience with Cisco Webex DI, Cisco Webex Calling, and Microsoft Teams.
• Experience leading large-scale UC transformations and migrations.
• Strong Cisco Unified Communications background.
• Deep knowledge of Microsoft collaboration technologies.
• Experience designing enterprise-scale voice and collaboration solutions.
• Strong troubleshooting, architecture, documentation, and technical leadership skills.

Responsibilities

• Design, engineer, implement, and support enterprise UC and collaboration solutions.
• Lead complex UC transformations and migrations involving Cisco UC, Webex DI, Webex Calling, and Teams.
• Provide senior-level technical leadership for collaboration architecture, integrations, deployment, and troubleshooting.
• Develop scalable collaboration solutions across large enterprise environments.
• Support migration from legacy/on-prem UC platforms to cloud-based collaboration and calling solutions.
• Work with architecture, engineering, infrastructure, and business teams to define requirements and migration strategies.
• Troubleshoot complex voice, calling, conferencing, and collaboration issues.
• Provide technical guidance and mentoring to engineering teams.
• Ensure collaboration solutions meet reliability, security, performance, and operational requirements.

Skills

Collaboration Engineering

UC Engineering

UC Architecture

Large-scale UC migrations

Cisco Unified Communications

Microsoft collaboration tech

Tools

Cisco Webex DI

Cisco Webex Calling

Microsoft Teams

Job description

We are seeking a Senior/Principal-Level Collaboration Engineer to support large-scale enterprise Unified Communications (UC) transformation and migration initiatives. The ideal candidate will have deep hands-on experience with Cisco Webex Dedicated Instance (DI), Cisco Webex Calling, and Microsoft Teams, along with a strong background in UC architecture and enterprise collaboration technologies.

Key Responsibilities

• Design, engineer, implement, and support enterprise Unified Communications and collaboration solutions.
• Lead complex UC transformations and migrations involving Cisco UC, Webex DI, Webex Calling, and Microsoft Teams.
• Provide senior/principal-level technical leadership for collaboration architecture, integrations, deployment, and troubleshooting.
• Develop and implement scalable collaboration solutions across large enterprise environments.
• Support migration from legacy/on-premise UC platforms to cloud-based collaboration and calling solutions.
• Work closely with architecture, engineering, infrastructure, and business teams to define technical requirements and migration strategies.
• Troubleshoot complex voice, calling, conferencing, and collaboration issues.
• Provide technical guidance and mentoring to engineering teams.
• Ensure collaboration solutions meet enterprise reliability, security, performance, and operational requirements.

Required Qualifications

• Senior/Principal-level experience in Collaboration Engineering, UC Engineering, or UC Architecture.
• Significant hands-on experience with:
• Cisco Webex Dedicated Instance (DI)
• Cisco Webex Calling
• Microsoft Teams / Teams Phone
• Proven experience leading large-scale UC transformations and migrations.
• Strong Cisco Unified Communications background.
• Deep knowledge of Microsoft collaboration technologies.
• Experience designing and implementing enterprise-scale voice and collaboration solutions.
• Strong troubleshooting, architecture, documentation, and technical leadership skills.