Engagement Manager

Noblesoft Technologies; Phoenix (AZ); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Performance-based incentives

Health, dental, vision; 401(k) match

PTO and profit-sharing

Learning stipend and certifications

Job summary

Noblesoft Technologies Inc. seeks an Engagement Manager to anchor and grow BFSI relationships in Phoenix.

You will drive executive-level engagement and oversee transformative technology programs across Data, Cloud, and AI/ML, coordinating with Sales, Delivery, and Product teams to ensure client success. The role requires deep BFSI knowledge, a strong network, and a track record of growing multi‑million dollar accounts.

Qualifications

• 12+ years in IT services/consulting with at least 5+ years managing BFSI accounts.
• Strong BFSI network within banking, credit cards, insurance, payments.
• Proven track record growing accounts ($10M+ portfolios) through solution-based selling.

Responsibilities

• Act as the strategic advisor and primary relationship owner for BFSI accounts in the Phoenix region.
• Foster relationships with customers as their main point of contact and drive satisfaction.
• Identify upsell and cross-sell opportunities to grow revenue.
• Lead contract negotiations, renewals, and ensure governance compliance.
• Coordinate with delivery and solution teams to ensure high-quality execution and client outcomes.
• Conduct quarterly business reviews with senior stakeholders to review outcomes and opportunities.

Skills

Executive presence

Negotiation skills

Consultative selling

Relationship management

Cross-functional collaboration

Education

Bachelor's degree

MBA

Tools

AWS

GCP

Azure

Job description

Role: Engagement Manager (BFSI)

Location: Phoenix, AZ- Hybrid role

Type: FTE

We are seeking a seasoned Engagement Manager to anchor and expand our BFSI (Banking, Financial Services, Insurance) relationships in Phoenix. This role is critical to driving account growth, building executive-level relationships, and shaping transformative technology engagements across Data, Cloud, and AI/ML.

Key Responsibilities

• Act as the strategic advisor and primary relationship owner for key BFSI accounts in the Phoenix region.
• Foster positive relationships with our customers as their primary point of contact.
• Help clients implement services and plan projects effectively.
• Identify upselling and cross-selling opportunities.
• Drive account growth and revenue expansion through consultative selling and solution positioning across Data Engineering, Cloud, AI/ML, and Digital Transformation.
• Leverage professional network to open new opportunities and strengthen brand presence within BFSI.
• Address customer issues with speed and efficiency.
• Work with sales teams to generate new business.
• Build and nurture executive-level relationships (CIO, CDO, CTO, VPs) to ensure alignment of technology solutions with business goals.
• Partner with delivery and solution teams to ensure high-quality execution and client satisfaction.
• Lead contract negotiations, renewals, and ensure compliance with client/vendor governance.
• Monitor market trends in BFSI and proactively provide thought leadership to clients.
• Conduct Quarterly Business Reviews (QBRs) with senior stakeholders to review outcomes, challenges, and future opportunities.

Qualifications

• 12+ years of experience in IT services/consulting with at least 5+ years managing BFSI accounts.
• Strong professional network within BFSI (banking, credit cards, insurance, payments).
• Proven track record of growing accounts ($10M+ portfolios) through solution-based selling.
• Strong knowledge of Cloud (AWS/GCP/Azure), Data Engineering, AI/ML, and BFSI regulatory/compliance needs.
• Excellent executive presence, communication, and negotiation skills.
• Ability to collaborate with global delivery teams and ensure client success.
• Bachelor's degree required; MBA preferred.

What We Offer

• Opportunity to work withFortune 100 BFSI leaders.
• A high-growth, entrepreneurial environment where you can make an impact quickly.
• Competitive compensation with performance-based incentives.
• Global team exposure withinnovation-driven culture.

How We Work

• Customer-first, revenue-aware: every initiative links to outcomes and commercial impact.
• Write-it-down and decide fast: transparent plans, data-driven reviews, rapid issue resolution.
• One global team: tight alignment with Sales, Delivery, Product, Marketing, and Finance; clear handoffs and shared KPIs.

Compensation / Benefits

• Competitive base + performance bonus tied to NRR/GRR/ARR; equity eligible.
• Industry-leading health, dental, vision; 401(k) match; generous PTO and profit-sharing.
• Learning stipend and certifications; leadership development and succession planning.