Client Partner / Engagement Manager

NucleusTeq; Phoenix (AZ); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, vision

401(k) match

PTO and profit-sharing

Learning stipend

Job summary

NucleusTeq is seeking an Engagement Manager in Phoenix (Hybrid) to anchor and grow our BFSI relationships. You will be the strategic advisor and primary contact for key accounts, driving revenue through consultative selling across Data, Cloud, and AI/ML, while building executive-level relationships.

You will collaborate with Sales, Delivery, and Solution teams to ensure high‑quality execution, lead quarterly reviews, and steer growth initiatives across multiple services and regions.

Qualifications

• 12+ years in IT services/consulting with BFSI exposure.
• 5+ years managing BFSI accounts and relationships.
• Strong network within BFSI and track record of growth.

Responsibilities

• Act as strategic advisor and primary relationship owner for BFSI accounts in Phoenix.
• Foster executive-level relationships with CIOs, CDOs and VPs.
• Drive account growth through consultative selling and solutions.
• Lead contract negotiations, renewals, and governance compliance.
• Collaborate with global delivery teams to ensure client success.

Skills

Executive presence

Negotiation skills

Communication

Global collaboration

Consultative selling

Education

Bachelor's degree

MBA preferred

Job description

Role : Engagement Manager
Location: Phoenix, AZ (Hybrid)

About NucleusTeq

NucleusTeq is a software services, solutions, and products company enabling Fortune 1000 customers across the USA, Canada, UK, and India to modernize with Data, Cloud, AI/ML, Enterprise Automation, and Digital Engineering. We’ve delivered sustained hyper-growth and are scaling globally with a sharp focus on measurable customer outcomes.

Role Overview

We are seeking a seasoned Engagement Manager to anchor and expand our BFSI (Banking, Financial Services, Insurance) relationships in Phoenix. This role is critical to driving account growth, building executive-level relationships, and shaping transformative technology engagements across Data, Cloud, and AI/ML.

Key Responsibilities

• Act as the strategic advisor and primary relationship owner for key BFSI accounts in the Phoenix region.
• Foster positive relationships with our customers as their primary point of contact.
• Help clients implement services and plan projects effectively.
• Identify upselling and cross-selling opportunities.
• Drive account growth and revenue expansion through consultative selling and solution positioning across Data Engineering, Cloud, AI/ML, and Digital Transformation.
• Leverage professional network to open new opportunities and strengthen NucleusTeq’s brand presence within BFSI.
• Address customer issues with speed and efficiency.
• Work with sales teams to generate new business.
• Build and nurture executive-level relationships (CIO, CDO, CTO, VPs) to ensure alignment of technology solutions with business goals.
• Partner with delivery and solution teams to ensure high‑quality execution and client satisfaction.
• Lead contract negotiations, renewals, and ensure compliance with client/vendor governance.
• Monitor market trends in BFSI and proactively provide thought leadership to clients.
• Conduct Quarterly Business Reviews (QBRs) with senior stakeholders to review outcomes, challenges, and future opportunities.

Qualifications

• 12+ years of experience in IT services/consulting with at least 5+ years managing BFSI accounts.
• Strong professional network within BFSI (banking, credit cards, insurance, payments).
• Proven track record of growing accounts ($10M+ portfolios) through solution‑based selling.
• Strong knowledge of Cloud (AWS/GCP/Azure), Data Engineering, AI/ML, and BFSI regulatory/compliance needs.
• Excellent executive presence, communication, and negotiation skills.
• Ability to collaborate with global delivery teams and ensure client success.
• Bachelor’s degree required; MBA preferred.

What We Offer

• Opportunity to work with Fortune 100 BFSI leaders.
• A high‑growth, entrepreneurial environment where you can make an impact quickly.
• Competitive compensation with performance‑based incentives.
• Global team exposure with innovation‑driven culture.

How We Work

• Customer‑first, revenue‑aware: every initiative links to outcomes and commercial impact.
• Write‑it‑down and decide fast: transparent plans, data‑driven reviews, rapid issue resolution.
• One global team: tight alignment with Sales, Delivery, Product, Marketing, and Finance; clear handoffs and shared KPIs.

Compensation / Benefits

• Competitive base + performance bonus tied to NRR/GRR/ARR; equity eligible.
• Industry‑leading health, dental, vision; 401(k) match; generous PTO and profit‑sharing.
• Learning stipend and certifications; leadership development and succession planning.

Equal Opportunity

NucleusTeq is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.