Engagement Manager

NucleusTeq; Phoenix (AZ); On-site; USD 140,000 - 190,000; Full time

Job summary

NucleusTeq in Phoenix seeks a seasoned Engagement Manager to anchor and expand BFSI relationships, driving transformative technology engagements across Data, Cloud, and AI/ML.

You will be the strategic advisor and primary relationship owner for key BFSI accounts, lead executive-level discussions, and partner with delivery teams to ensure high-quality execution and client satisfaction.

Qualifications

• 12+ years in IT services/consulting, with BFSI focus.
• 5+ years managing BFSI accounts and multi-million portfolios.
• Proven track record in growing accounts and revenue.
• Strong executive presence and negotiation skills.

Responsibilities

• Serve as strategic advisor and primary relationship owner for BFSI accounts in Phoenix.
• Drive account growth and revenue expansion through consultative selling.
• Lead quarterly business reviews with senior stakeholders.
• Collaborate with delivery and sales teams to ensure client success.
• Negotiate contracts and renewals, ensuring governance compliance.
• Leverage network to open new opportunities and strengthen brand.

Skills

Strategic account management

Executive relationship building

Consultative selling

BFSI domain knowledge

Contract negotiations

Cross-functional collaboration

Cloud / Data / AI familiarity

Education

Bachelor's degree in IT/CS/Business

Tools

Salesforce

MS Excel

MS PowerPoint

Job description

We are seeking a seasoned Engagement Manager to anchor and expand our BFSI (Banking, Financial Services, Insurance) relationships in Phoenix. This role is critical to driving account growth, building executive-level relationships, and shaping transformative technology engagements across Data, Cloud, and AI/ML.

Key Responsibilities

• Act as the strategic advisor and primary relationship owner for key BFSI accounts in the Phoenix region.
• Foster positive relationships with our customers as their primary point of contact.
• Help clients implement services and plan projects effectively.
• Identify upselling and cross-selling opportunities.
• Drive account growth and revenue expansion through consultative selling and solution positioning across Data Engineering, Cloud, AI/ML, and Digital Transformation.
• Leverage professional network to open new opportunities and strengthen NucleusTeq’s brand presence within BFSI.
• Address customer issues with speed and efficiency.
• Work with sales teams to generate new business.
• Build and nurture executive-level relationships (CIO, CDO, CTO, VPs) to ensure alignment of technology solutions with business goals.
• Partner with delivery and solution teams to ensure high-quality execution and client satisfaction.
• Lead contract negotiations, renewals, and ensure compliance with client/vendor governance.
• Monitor market trends in BFSI and proactively provide thought leadership to clients.
• Conduct Quarterly Business Reviews (QBRs) with senior stakeholders to review outcomes, challenges, and future opportunities.4

Qualifications

• 12+ years of experience in IT services/consulting with at least 5+ years managing BFSI accounts.
• Strong professional network within BFSI (banking, credit cards, insurance, payments).
• Proven track record of growing accounts ($10M+ portfolios) through solution-based selling.
• Strong knowledge of Cloud (AWS/GCP/Azure), Data Engineering, AI/ML, and BFSI regulatory/compliance needs.
• Excellent executive presence, communication, and negotiation skills.
• Ability to collaborate with global delivery teams and ensure client success.