Engagement Lead – Enterprise AI Deployments (On-Site NYC)

Vaco; New York (NY); On-site; USD 150,000 - 250,000; Full time

Job summary

Vaco in New York is seeking an Engagement Lead to found and scale a critical new function within Future Platforms: taking next-generation AI products from early customer commitments to live deployments. On-site in NYC 4–5 days per week, with travel approximately once per month (~3 days per trip).

In this high-autonomy, cross-functional role, you will align enterprise stakeholders, drive deployment programs, and coordinate with Product and Engineering to translate client needs into platform

Qualifications

• 5–8 years of experience in high-growth, venture-backed startups or related roles.
• STEM degree or equivalent technical/analytical background.
• Proven track record of managing complex enterprise engagements end-to-end.
• Strong communication and business judgment in fast-paced, ambiguous environments.
• On-site 4–5 days a week with travel ~1x per month (~3 days per trip).

Responsibilities

• End-to-End Engagement Ownership: drive deployments from late-stage handoff to launch and stabilization.
• Pre-Sales & Expansion Support: partner with sales to scope deployments and identify expansion opportunities.
• Discovery, Scoping & Decisioning: translate objectives into requirements, metrics, and rollout schedules.
• Execution & Program Leadership: manage multi-threaded plans across teams and stakeholders.
• System Configuration & Launch Crossover: oversee configuration, data migration, onboarding, and adoption.
• Product Strategy & Roadmap Influence: inform the product roadmap from deployment learnings.
• Playbook Development: create repeatable playbooks and templates to increase velocity.

Skills

Stakeholder management

Project management

Communication

Cross-functional collaboration

Education

STEM degree

Job description

Vaco in New York is seeking an Engagement Lead to found and scale a critical new function within Future Platforms: taking next-generation AI products from early customer commitments to live deployments. On-site in NYC 4–5 days per week, with travel approximately once per month (~3 days per trip).

In this high-autonomy, cross-functional role, you will align enterprise stakeholders, drive deployment programs, and coordinate with Product and Engineering to translate client needs into platform