Engagement Director 3

Ladders; United States; A distancia; USD 100.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work flexibility

Lead strategic discussions with senior

Diverse projects across industries

Continuous learning opportunities

Descripción de la vacante

Ladders is seeking an Engagement Director 3 to lead complex, multi-program client engagements in the Business Services space. You will drive delivery excellence, manage CXO relationships, and align transformation initiatives with business goals from a remote US-based setup.

You will partner with senior client leaders, shape strategic discussions, coordinate with project managers and architects, and help ensure profitable outcomes across large-scale technology programs.

Formación

• Bachelor's degree in Commerce, Economics, or Finance; MBA or Business Analytics preferred.
• Certifications in AWS Solutions Architect or Google Professional Cloud Architect.
• Proficiency in Agile Methodology and SAFe.

Responsabilidades

• Manage multiple enterprise technology programs, ensuring quality delivery and client satisfaction.
• Build and maintain relationships with CXO-level stakeholders, handling escalations and leading strategic discussions.
• Oversee project managers and solution architects to manage project risks and apply best practices.
• Manage project budgets, profitability, and revenue forecasting to support commercial success.
• Support proposals and identify upsell and cross-sell opportunities within existing accounts.
• Lead large teams, including resource planning and delivery execution.
• Align technology solutions with client business goals and provide transformation roadmaps.

Conocimientos

Program management

Stakeholder management

Delivery excellence

CXO communication

Budget management

Leadership

Educación

Bachelor's degree in Commerce, Economics, or Finance

MBA or Business Analytics preferred

Herramientas

AWS Solutions Architect certification

Google Professional Cloud Architect certification

Descripción del empleo

For our client, we are seeking a Engagement Director 3 to join the team of a leader in the Business Services space.

This role will lead complex, multi-program client engagements with a strong focus on delivery excellence, stakeholder management, and commercial performance. You will partner closely with senior client leaders to shape strategic discussions, resolve escalations, and ensure transformation initiatives stay aligned to business goals. The position also requires close coordination with project managers, solution architects, and internal teams to drive profitable outcomes across large-scale technology programs.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $125,000 annually

Responsibilities

• Manage multiple enterprise technology programs, ensuring quality delivery and client satisfaction
• Build and maintain relationships with CXO-level stakeholders, handling escalations and leading strategic discussions
• Oversee project managers and solution architects to manage project risks and apply best practices
• Manage project budgets, profitability, and revenue forecasting to support commercial success
• Support proposals and identify upsell and cross-sell opportunities within existing accounts
• Lead large teams, including resource planning and delivery execution
• Align technology solutions with client business goals and provide transformation roadmaps

Qualifications

• Bachelor's degree in Commerce, Economics, or Finance; MBA or Business Analytics preferred
• Certifications in AWS Solutions Architect or Google Professional Cloud Architect
• Proficiency in Agile Methodology and Scaled Agile Framework (SAFe)
• Strong expertise in enterprise resource planning and customer engagement modules, including architecture and functional scope
• Exceptional communication skills, particularly with CXO-level stakeholders

Benefits

• Remote work flexibility
• Opportunity to lead and influence high-level strategic discussions with senior stakeholders
• Engagement in diverse projects across various industries, enhancing professional growth
• Access to continuous learning and development opportunities in cutting-edge technologies

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.